About the RoleWe're seeking a Revenue Operations Manager with a strong track record, a builder's mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You'll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You'll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
What You'll Do:- Own the lead routing process from inbound and partnering with marketing to ensure proper attribution
- Run effective territory management & strategy for Geo based decisioning
- Support & strategise every aspect of revenue operations in your territory
- Own the strategy for capacity forecasting, inputs, throughputs & outputs being the conduit back to finance in the US for effect capacity forecasting
- Input and strategy for comp based decisioning and benchmarking
- Support leadership in overall regional operations & finance strategy across all functions, sales, pre, ecosystem etc
- Evaluate new tools in market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility.
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy.
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed.
- Own the closed-won process from signature through handoff to post-sale.
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions.
What You Bring:- A builder's mentality; you identify gaps, propose solutions, and execute without being asked twice.
- The ability to zoom out and think strategically while staying close enough to the work to get your hands on the keyboard.
- Strong proficiency in HubSpot, with a track record of building reporting and workflows that drive accountability.
- An AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations.
- Strong communication and collaboration skills; you earn trust across Sales, Marketing, and Finance.
- A player-coach orientation; you're not above the details and you're excited to own the work yourself
Requirements:- 3-7 years in Sales Operations or Revenue Operations at a high-growth usage based sales organization
- You've built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, deal desk.
- Deep proficiency in workflows, lifecycle stages, custom properties, data hygiene.
- You've owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance.
- You've run a deals desk, you know what makes a contract clean and you catch errors before they become problems.
- Strong in Excel or Google Sheets; you can build a pipeline coverage model and know which metrics actually matter.
- You've earned trust with a sales team by making their lives easier while holding them accountable to process.
