Experience running a deals desk with an eye for contract integrity
Strong skills in Excel or Google Sheets for analytical tasks
A proven ability to build trust with sales teams through process management
Responsibilities
Own lead routing from inbound sources and coordinate with marketing
Manage territory strategy for geographical decisions
Support strategic planning and execution of revenue operations
Lead capacity forecasting efforts and communicate findings to finance
Contribute to commission strategy and benchmarking processes
Assist leadership with operational finance strategy across regions
Evaluate and improve tools to enhance sales team efficiency
Create and maintain dashboards for real-time performance visibility
Monitor deal progress and ensure accurate CRM practices
Oversee the closed-won process and ensure smooth handoffs to post-sale
Administer and validate commission calculations for the sales team
Benefits
Opportunities for hands-on experience in a high-impact role
Collaborative work with senior leadership in finance and sales
A role that encourages innovative thinking, especially with AI technologies
Dynamic and engaging work environment in either NYC or SF
The chance to influence the entire revenue operations function of the company
Full Job Description
About the Role
We're seeking a Revenue Operations Manager with a strong track record, a builder's mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You'll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You'll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
What You'll Do:
Own the lead routing process from inbound and partnering with marketing to ensure proper attribution
Run effective territory management & strategy for Geo based decisioning
Support & strategise every aspect of revenue operations in your territory
Own the strategy for capacity forecasting, inputs, throughputs & outputs being the conduit back to finance in the US for effect capacity forecasting
Input and strategy for comp based decisioning and benchmarking
Support leadership in overall regional operations & finance strategy across all functions, sales, pre, ecosystem etc
Evaluate new tools in market and be responsible for improving the efficiency and effectiveness of the sales team
Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility.
Monitor deal progression and hold reps accountable for CRM hygiene and accuracy.
Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed.
Own the closed-won process from signature through handoff to post-sale.
Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions.
What You Bring:
A builder's mentality; you identify gaps, propose solutions, and execute without being asked twice.
The ability to zoom out and think strategically while staying close enough to the work to get your hands on the keyboard.
An AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations.
Strong communication and collaboration skills; you earn trust across Sales, Marketing, and Finance.
A player-coach orientation; you're not above the details and you're excited to own the work yourself
Requirements:
3-7 years in Sales Operations or Revenue Operations at a high-growth usage based sales organization
You've built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, deal desk.
Deep proficiency in workflows, lifecycle stages, custom properties, data hygiene.
You've owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance.
You've run a deals desk, you know what makes a contract clean and you catch errors before they become problems.
Strong in Excel or Google Sheets; you can build a pipeline coverage model and know which metrics actually matter.
You've earned trust with a sales team by making their lives easier while holding them accountable to process.
