Job Description
BE THE ISLAND GUIDE:
Take responsibility for a district of stores with the purpose of leading the team through the company values. Lead by example and with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.
- Motivate, support and communicate with employees in all levels of the organization and region ensuring all company values are embraced.
- Create a learning and nurturing environment for all Retail Team Members that promotes sales and service success, and internal career growth.
- Develop and implement strategies to increase qualified applicants. Thoughtfully hire, develop, and mentor store management teams.
- Minimize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
- Engage employees in identifying and implementing strategies to improve productivity.
- Facilitate implementation of company learning/training programs.
- Cultivate an environment of open, authentic dialog with store teams and home office partners.
- Responsible for employee performance management by partnering with the HR team to ensure employment practices are adhered to and Learning & Development to ensure transfer of learned skills on the job.
- Assist high-value employees with career development strategies to improve retention and to build bench strength.
- Drive profitability and promote an entrepreneurial spirit in all aspects of store operations while remaining brand appropriate.
- Responsible for the successful management of each store’s and district P & L statements.
- Manage individual cost center expenses ensuring budgetary compliance.
- Drive top line sales results through activities including but not limited to motivation, contests, rewards and recognition programs.
- Consistent execution of Company policies and procedures.
- Participate in the development and execution of Loss Prevention Programs.
- Participate in business financial planning as requested.
- Challenge store teams and self to develop/streamline store processes in partnership with the Store Operations Manager.
- Support the direction of the brand through merchandise assortments appropriate to regional markets and promote the use of Product Knowledge as a tool to enhance employee productivity, sales, and service levels.
- Ensure strong partnerships with the merchant team by providing regional and seasonal input in the execution of the buys.
- Serve as a conduit of information between the merchandising teams and consumer feedback.
- Conduct ongoing business analysis to determine regional product trends.
- Embrace brand direction by integrating product knowledge with fashion direction.
- Be a strong ambassador of the brand by personally representing the season’s trends and key items for the business.
- Communicating the TB lifestyle through brand execution, both visual and experiential.
- Manage upkeep of physical plant in partnership with construction team and store management.
- Create strong partnership with home office visual team resulting in strong seasonal visual direction.
- Direct and lead regional visual team ensuring consistent execution of visual direction and guidelines.
- Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
- Responsible for embracing, articulating, and reflecting the Tommy Bahama Culture.
- Influence the store teams to embrace, articulate, and reflect the Tommy Bahama values
- Demonstrate the Tommy Bahama Values in all business decisions and actions.
- Commit to maintain the culture through the evolution of the business.
ESSENTIALS FOR LIFE IN PARADISE
- College Degree in Business or related field is preferred.
- 7+ years retail management experience
- 2+ years managing store managers or 2+ years as a Tommy Bahama manager
- Extremely strong leadership skills
- Solid interpersonal skills, verbal and written communication skills, listening skills.
- Ability to check for understanding after direction is given.
- Strong organization and ability to multi-task.
- Talented director of internal and external guest relations.
- Team builder with proven track record of increasing experience and responsibility.
- Ability to work varied hours including days, nights, weekends and holidays as needed.
Multiple factors will vary the applicable rate of pay for this role, including an individual’s experience, knowledge, and skillset, as well as work location and available budget.
Pay Range: $85,000-$125,000/year
Mahalo (thank you) for your interest in Tommy Bahama!
