The role of St. Michael's Hospital (SMH) as a designated Regional Stroke Centre is to provide leadership in the design, implementation, evaluation, and coordination of stroke best practice and evidence based care, throughout the designated region [Southeast Toronto Stroke Network (SETSN)]. The Regional Stroke Program coordinator works with the regional team and with partner organizations spanning the stroke care continuum - acute, rehabilitation, prevention, primary care, home and community care, and long term care to plan, to design, implement, and evaluation the regional stroke workplan. The Regional Stroke Program Coordinator is a region-wide resource with region-wide responsibilities as described below.
The role of the Stroke Program Coordinator (SPC) is to support the integration of health care services for persons experiencing stroke within the Southeast Toronto Stroke Network (SETSN), anchored at St. Michael's as the Regional Stroke Centre. The role encompasses:
- Planning, coordination, and implementation of regional initiatives to identify gaps and opportunities and expand linkages and partnerships across the continuum to support the provision of integrated stroke care based on best practices;
- Sustaining and enhancing regional responsiveness to the needs of stroke survivors and their caregivers
- Building trust and credibility across the system by communicating in a clear, transparent, and consensus-building manner
- Engaging patients and families experiencing and living with stroke with the intent of improving patient experience
DUTIES & RESPONSIBILITIES:- At a provincial level make recommendations/collaborate on common priorities, program development needs for standardized process, best practice, and continuous quality improvement
- At a regional level, support the planning, implementation, and evaluation of a regional workplan within SETSN and the broader Toronto Stroke Network (TSN), based in best practices
- Gathers quantitative and qualitative data from stakeholders to define gaps and creates a project management scope for regional initiatives
- Forms and leads planning and working group(s) with partner organizations for the design, coordination, implementation, and evaluation of initiatives within the workplan; includes identifying stakeholders, chairing meetings and events, gathering data, setting priorities, and developing reports
- Applies change management, project management, and quality improvement principles in the execution of the workplan initiatives
- Participates in regional and provincial committees/initiatives to develop best practice guidelines, facilitate knowledge transfer/exchange and to enhance sustainability of training efforts
- Collaborates with stroke experts, including educators, researchers, patients, and families, to enable opportunities for regional advancement and sustainability of best practices
- Supports organization/facilitation and evaluation of educational initiatives and practice change/ integration of knowledge across the region
- Utilizes findings from provincial/regional evaluations and assessments to identify future goals and strategies for the development of best practice within the region
- Create educational resources/clinical protocols/learning modules/sessions with adult learning principles, about specific areas of stroke care, to increase understanding for external stakeholders, including literature search, resource collaboration, and assembly
- Support stroke prevention strategy by planning, organizing and creating close linkages with primary, acute, rehabilitation, and community care partners to assess needs and provide education and training
- Compose presentation materials and present at various provincial, regional, national programs, forums, conferences (ongoing throughout the year) to build regional and provincial system of optimal stroke care
- Provides leadership, mentoring and direction to staff across the regional sites by acting as a consultant and resource
- Implement evaluation frameworks to monitor clinical performance outcome indicators and patient experience outcomes at a regional level (e.g. annual review of the CorHealth stroke report for regional partners)
- Provide leadership in measurement and monitoring processes by working with other stakeholders to define data needs, collect data, assess performance, trends and develop standards across the continuum of stroke care
- Support a robust system to capture and report on opportunities for improvement and benchmarking
QUALIFICATIONS: - Completion of a relevant undergraduate degree in a related field required (health disciplines preferred)
- Relevant registration as a health professional with the respective regulatory body required (i.e. CNO, MRTO, etc.)
- Five+ years of related experience with project management.
- Demonstrated understanding of the health continuum of care required
- Proven flexibility and ability to adapt positively to change.
- Demonstrated commitment to continued education and improvement;
- Demonstrated experience with best practices, standards of care in adult education;
- Demonstrated knowledge of data management and analysis;
- Ability to time manage, prioritize competing priorities, work independently and in a group setting;
- Commitment to and understanding of the Mission and Values of Unity Health.
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