Siemens

Quality Manager Mobility Customer Services

Siemens$102K — $137K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Quality Management, or related field required; MBA or master's degree is a plus.
  • Proven ability to lead and develop quality teams, fostering engagement and accountability.
  • Excellent verbal and written communication skills for effective collaboration with diverse stakeholders.
  • Strong analytical skills with experience in root cause analysis and implementing corrective actions.
  • Strategic mindset with the capability to align quality initiatives with organizational goals.
  • Demonstrated change management skills for driving ongoing process improvements.
  • High attention to detail, ensuring compliance with quality standards and documentation.

Responsibilities

  • Own and enhance Quality Management System to adhere to Siemens global standards and ISO 9001.
  • Monitor manufacturing processes and quality gates to prevent defects and improve outcomes.
  • Lead non-conformance management and root cause analysis to foster sustainable quality improvements.
  • Collaborate with procurement and suppliers to optimize supplier quality and address concerns proactively.
  • Utilize quality data and improvement tools like Lean and Six Sigma to enhance efficiency and reduce waste.
  • Develop quality reporting and documentation to provide actionable insights to leadership.
  • Mentor teams and deliver training to instill quality accountability throughout the facility.

Benefits

  • Variety of health and wellness benefits.
  • Access to comprehensive resources for employee benefits.
Full Job Description
Position Overview:

Siemens Mobility is Growing in Lexington and seeking to bring on board a Quality Manager with Project Quality responsibilities to our Customer Service team. This role is quite critical, as it ensures both the ongoing quality of manufacturing operations (MO) and the quality standards within specific projects. It is a multifaceted position that requires a strong understanding of quality management systems, project lifecycles, and Siemens' specific operational context. This role wears two hats, so the duties will reflect both the operational and project-specific aspects of quality.

What your day-to-day will look like:

In this role, you will lead quality across both manufacturing operations and customer projects, ensuring processes, products, suppliers, and project deliverables meet Siemens standards, customer expectations, and regulatory requirements.
  • Own and continuously improve the local Quality Management System to maintain alignment with Siemens global standards, ISO 9001 requirements, and business needs.
  • Monitor manufacturing processes, quality gates, and inspection activities to prevent defects, improve process capability, and ensure products meet required specifications.
  • Lead non-conformance management, root cause analysis, and corrective/preventive actions to reduce repeat issues and drive sustainable quality improvements.
  • Partner with procurement and suppliers to strengthen supplier quality performance, support supplier qualification, and resolve quality concerns before they impact production or customers.
  • Use quality data, metrics, audits, and continuous improvement tools such as Lean, Six Sigma, SPC, FMEA, Control Plans, and PPAP to identify trends, reduce waste, and improve operational efficiency.
  • Develop clear quality reporting, documentation, and performance reviews that provide leadership with actionable insight into risks, progress, and improvement opportunities.
  • Build quality capability across the facility by mentoring teams, delivering training, and reinforcing accountability for quality at every stage of the process.

This posting outlines the primary responsibilities of the role, but is not all-inclusive; additional duties may be assigned in alignment with business needs.

To thrive in this role, you have:

You will thrive in this role if you bring a strong quality mindset, the ability to connect strategy with execution, and the confidence to lead quality initiatives across manufacturing operations, suppliers, and customer-facing projects.
  • Bachelor's degree in Engineering, Quality Management, or a related technical field required; an MBA or master's degree in Quality Management, Engineering Management, or a related field is a plus.
  • Proven ability to lead, motivate, and develop quality teams while building accountability and engagement across the organization.
  • Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with internal teams, leadership, suppliers, and customers.
  • Strong analytical and problem-solving skills, with experience identifying root causes, interpreting quality data, and implementing effective corrective actions.
  • Strategic outlook with the ability to align quality initiatives to business priorities, customer expectations, and operational performance goals.
  • Demonstrated change management skills, including the ability to drive process improvements and foster a culture of continuous quality improvement.
  • High attention to detail, with a disciplined approach to quality standards, documentation, compliance, and audit readiness.

Candidates should be willing to work in non-climate-controlled environments and inclement weather if required or if applicable.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $102,102.00 - $137,802.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

About Siemens

Siemens AG is a German multinational conglomerate company headquartered in Munich and the largest industrial manufacturing company in Europe with branch offices abroad. The principal divisions of the company are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent the main activities of the company. The company is a prominent maker of medical diagnostics equipment and its medical health-care division, which generates about 12 percent of the company's total sales, is its second-most profitable unit, after the industrial automation division. The company is a component of the Euro Stoxx 50 stock market index. Siemens and its subsidiaries employ approximately 385,000 people worldwide and reported global revenue of around €87 billion in 2019 according to its earnings release.
Learn more about Siemens
Size
305,000 employees
Industry
Founded
1847
NASDAQ

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