Location:South Boston, Virginia, United States of America
Job ID:R0138099
Date Posted:2026-10-20
Company Name:HITACHI ENERGY USA INC
Profession (Job Category):Project/Program Management
Job Schedule: Full time
Remote:No
Job Description:The OpportunityAre you a collaborative leader who thrives at the intersection of project execution, customer experience, operations, and business performance? As a
Project Operations Manager, you will play a key role in driving successful project delivery while ensuring exceptional customer satisfaction, operational excellence, and financial performance.
In this highly visible role, you will partner across engineering, project management, operations, logistics, scheduling, marketing, quality, and customer service teams to ensure seamless execution from project kickoff through delivery and warranty support. You will help establish best practices, improve processes, solve complex business challenges, and create strong partnerships with customers and internal stakeholders. Your ability to connect people, align priorities, and drive results will directly contribute to the success of our business and our customers.
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.How You'll Make an Impact- Champion an outstanding customer experience through timely, accurate, and proactive communication with internal and external stakeholders.
- Lead cross-functional collaboration to ensure smooth project execution and effective information handoffs between teams.
- Develop and implement consistent operational, financial, and project management processes and guidelines.
- Partner with operations and logistics teams to evaluate project impacts and support effective planning and execution.
- Drive root cause analysis and continuous improvement initiatives to enhance quality, profitability, inventory management, and operational performance.
- Review project status, identify risks, and adjust plans to ensure contract requirements, schedules, and business objectives are met.
- Oversee warranty and customer service activities, ensuring claims are resolved with a customer-first mindset.
- Promote and support a culture of health, safety, environmental responsibility, and operational excellence.
Your Background- Bachelor's degree in Engineering, Science, Technology, Business, or a related field.
- Minimum of 2 years of experience in project management, marketing, manufacturing, operations, or a related environment.
- Experience working in cross-functional teams and managing multiple priorities in a dynamic setting.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent verbal and written communication skills with the ability to build strong relationships at all levels.
- PMP certification or project management certification is preferred.
What We Offer- Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
- Retirement Savings - 401(k) with company match and additional contributions
- Paid Time Off - Flexible PTO and paid holidays
- Professional Growth - Tuition reimbursement and continuous learning programs
- Family Support - Parental leave, adoption assistance, and fertility benefits
