Program Manager II

Job Description

Program Manager II in Hopkinton, MA

Position Overview

The Program Manager II is responsible for managing the successful technical transfer of client projects and products to Curia. The individual must be able to effectively manage, lead, assign work, and problem solve both technically and managerially in a dynamic manufacturing setting. This individual has strong personal leadership skills to influence those that do not directly report to them. The individual functions as a combination customer advocate and site liaison between all functional departments.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Essential Job Duties

1. Work collaboratively with all team members to integrate individual perspectives and raise awareness of individual contributions to work products. Encourage others to deal openly and honestly with each other
2. Provide constructive feedback to other team members; actively solicit and consider feedback from others to inform corrective actions
3. Dedicate times and energy to help remove obstacles to facilitate achievement of team goals
4. Clearly communicate performance expectations and objectives to others to ensure understanding and buy-in. Aid others in understanding the steps and resources necessary to achieve and surpass desired results
5. Anticipate potential barriers to achieving team objectives, and collaborate with others to develop strategies for success. Take action to implement and correct plans to ensure goals are met within reasonable or defined timelines
6. Leverage comprehensive knowledge of Curia's mission, business processes, policies and practices in making decisions and recommendations
7. Utilize solid understanding of the business and market factors to inform business recommendations
8. Apply comprehensive understanding of concepts within own technical area to develop relatively advanced programs/processes
9. Serve as an expert within a specific technical area; educate others on technical issues
10. Develop positive internal and external customer relationships by consistently and efficiently delivering value. Uncover customers' hidden needs or issues by asking insightful questions and developing rapport
11. Commit to gaining customer loyalty by consistently meeting needs and striving to exceed expectations without over-committing resources
12. Adopt customers' perspectives to anticipate their expectations and develop and evaluate solutions accordingly. Ask clarifying questions about concerns to identify underlying issues
13. Play a consultative role to the business by presenting compelling ideas and suggestions and helping identify appropriate solutions
14. Convey information in a confident and credible manner to gain commitment for desired outcome
15. Gain commitment by highlighting areas of agreement and focusing efforts on resolving areas of disagreement
16. Develop detailed project plans for discipline/department; identify milestones, resource implications, timing and costs, with an emphasis on sustainability
17. Guide others in time management to accurately predict the time required to complete tasks and ensure project deadlines are met
18. Develop solutions to overcoming risks within a project to ensure project success; recognize the need to escalate issues to higher levels when proposed solutions are note producing desired results
19. Ensure that others understand and achieve quality standards through active communication and monitoring
20. Perform analysis and design on projects to determine benefits to Curia
21. Review information to uncover patterns, issues and risks that may cause or contribute to problems. Use advanced tools to integrate and assess multiple sources of data or information. Draw from standard practices to implement solutions for complex problems in a timely manner
22. Measure performance for implemented solutions against desired results and make basic improvements; demonstrate a strong sense of ownership for outcomes
23. Effectively use materials in oral and written presentations; focuses presentation to address critical issues
24. Ask probing questions to draw out underlying issues
25. Proactively gather input from a variety of sources to build on ideas and solutions in a constructive manner. Actively seek ways to improve team processes, and identify and research areas of improvement

Education, Experience, Certification and Licensures

Required
• High School diploma or GED and a minimum of 6 years of related work experience,

1. OR

• AAS Degree in a relevant field and a minimum of 4 years of related work experience

1. OR

• BA/BS Degree in a relevant field and 2 years of related work experience

1. OR

• MA/MS Degree in a relevant field and 1 year of related work experience

Preferred
• PMP certification

Knowledge, Skills and Abilities

1. Ability to explain concepts in a clear and logical manner, utilizing relevant examples and illustrations
2. Ability to respond to concerns or objections and shape communication messages to address them
3. Ability to develop ideas and solutions for simple problems while contributing to solutions for complex problems
4. Ability to draw upon relevant experience to assist in the implementation of ideas and solutions effectively and efficiently

Other Qualifications

• Must pass a background check
• Must pass a drug screen
• May be required to pass Occupational Health Screening

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; explosives; risk of radiation and vibration. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel as classified. Management reserves the right to revise or amend duties at any time.

Salary Range: $82,000-106,000

Education, experience, location and tenure may be considered along with internal equity when job offers are extended.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.

All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address.