Capgemini

Production Support - SRE

Capgemini$70K — $102K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in production support handling production incidents.
  • Strong knowledge of cloud platforms, particularly OCP.
  • Proficient in monitoring tools like Dynatrace and operating systems (Windows, Linux).
  • Skilled in scripting languages including Shell, Python, and PowerShell.
  • Experience with database management including SQL and MongoDB.
  • Familiarity with container services such as Kubernetes.
  • Knowledge of disaster recovery planning and execution.

Responsibilities

  • Implement and maintain monitoring systems for proactive issue identification.
  • Respond to incidents, diagnose problems, and minimize downtime.
  • Automate repetitive tasks to enhance efficiency.
  • Manage and maintain servers, networks, and cloud resources.
  • Plan for future capacity needs to support workload growth.
  • Develop processes for deploying software updates and releases.
  • Collaborate with developers and operations teams to ensure system reliability.
  • Maintain documentation of systems, processes, and procedures.
  • Identify and implement continuous improvement measures for reliability and performance.

Benefits

  • Generous paid time off ranging from 12-25 days based on employee grade.
  • Comprehensive medical, dental, and vision coverage.
  • Retirement savings plans, including 401(k) and RRSP options.
  • Life and disability insurance for peace of mind.
  • Access to employee assistance programs for support.
  • Additional benefits as per local policy and eligibility.
Full Job Description
Job Description

Capgemini is looking for a Production support Engineer to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below:-

Below is the detailed Job Description

Monitoring and Alerting:
Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.

Incident Response:
Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.

Automation:
Automate repetitive tasks and processes to improve efficiency and reduce manual effort.

Infrastructure Management:
Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.

Capacity Planning:
Plan for future capacity needs to ensure systems can handle anticipated workloads.

Release Engineering:
Develop and maintain processes for deploying software updates and releases.

Collaboration:
Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.

Documentation:
Maintain clear and concise documentation of systems, processes, and procedures.

Continuous Improvement:
Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills and Qualifications
• Cloud Platform (OCP)
• 8+ Years experience in production support handling Prod incidents.
• Excellent knowledge of OCP and windows environment.
• Monitoring tools ( Dynatrace )
• Operating System (Windows, Linux)
• Scripting (Shell Scripting, Python, Power Shell)
• Database (SQL database management, MongoDb)
• Container Services (Kubernetes)
• Disaster Recovery Planning and execution

The base compensation range for this role in the posted location is: 70,000 to 102,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
Industry
Founded
1967
NASDAQ

Similar Jobs

More Jobs at Capgemini

More Information Technology Jobs

Find similar Production Support - SRE jobs: