CloudKitchens

Product Manager - Training & Learning Management Systems

CloudKitchens$165K — $195K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience; MBA preferred.
  • 7+ years of relevant experience with 5+ years in product management.
  • Experience managing learning management systems or similar educational technology.
  • Proven track record of shipping products for frontline or technical users with measurable results.
  • Experience collaborating with technical writers and subject-matter experts for content creation.
  • Strong analytical skills and product judgment, with the ability to influence teams without formal authority.

Responsibilities

  • Own and set the roadmap for Lab37's training and learning management products.
  • Create and maintain product artifacts like PRDs and user stories.
  • Conduct user research to inform product and curriculum requirements.
  • Guide and approve content creation, ensuring quality and accuracy.
  • Partner with product managers across departments to align training with product updates.
  • Oversee the LMS implementation from definition to rollout, ensuring reliability.
  • Define KPIs to measure learning outcomes and guide product improvements.

Benefits

  • Medical, dental, and vision insurance options including HSAs.
  • Company-paid life and disability insurance.
  • Voluntary insurance options for accident and critical illness.
  • 401(k) with company matching.
  • Generous time off policies including discretionary vacation, paid holidays, and parental leave.
Full Job Description
About the role

Own Lab37's training products and learning management system. The role is responsible for both the platform and the content that helps kitchen staff, field-service technicians, and support teams use Lab37 systems safely and effectively. The PM drives the product development from discovery through launch and continuous improvement.

What you'll do
  • Own the training and LMS roadmap: Set the product vision, priorities, and release plan for Lab37 training and learning management products. Develop build-versus-buy and platform integration recommendations for this product area.
  • Author and maintain product artifacts: Create PRDs, user stories, learner and administrator workflows, acceptance criteria, and success metrics across all roles and workflows
  • Lead user research and discovery: Study how kitchen, service, and support teams learn and work. Turn those insights into clear product and curriculum requirements.
  • Own content creation and quality: Set the content plan and guide technical writers and other creators. Approve final materials and remain accountable for their accuracy and effectiveness.
  • Keep learning aligned with product updates: Partner with the Robotics, Culinary, Fleet and Customer Support PMs so training reflects product changes and field issues. Contribute to shared decisions without owning their roadmaps.
  • Deliver the LMS end to end: Take the product from definition through pilot and rollout. Work with engineering and operations to deliver a reliable learner experience.
  • Measure and improve outcomes: Define KPIs for success across user groups. Determine whether learning improves proficiency and performance. Use product data and learner feedback to guide the roadmap.


What we are looking for
  • Bachelor's degree or equivalent practical experience in a relevant field; MBA a plus.
  • 7+ years of relevant experience, including 5+ years in product management.
  • Experience owning an LMS, customer-education product, or similar learning technology.
  • A record of shipping products for frontline or technical users and demonstrating measurable results.
  • Experience leading content creation through technical writers, subject-matter experts, or other contributors.
  • Strong product judgment and analytical ability. Able to influence technical and operational teams without formal authority.


What else you need to know

This role is based in our Pittsburgh office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $165,000 - $195,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About CloudKitchens

CloudKitchens is a technology company that provides a platform for restaurants to operate delivery-only kitchens. The company's platform allows restaurants to expand their delivery reach without the need for additional physical locations, while also providing real-time data and analytics to optimize operations. CloudKitchens was founded in 2016 by Travis Kalanick, the co-founder of Uber, and is headquartered in Los Angeles, California.
Learn more about CloudKitchens
Size
1,000 employees
Industry
Founded
2016

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