OverviewWho we're looking for Toyota Financial Services is looking for a Product mManager who is obsessed with the customer, makes decisions with data, and moves with the urgency of a startup inside one of the world's most trusted brands.
This isn't a project management role. You won't be taking requirements from the business and handing them to engineering. You'll own new experiences around car shopping - the moments that turn a curious browser into a confident buyer. You'll talk to real shoppers, dig into the data to find where the experience breaks down, and make hard trade-off decisions with incomplete information.
You also think beyond your own slice. You believe a great product is one connected experience, and you actively look across experience lines to spot inconsistencies and dependencies before they become problems - then build ideas for the good of the whole journey, not just your piece of it.
If you've thrived in a startup or early-stage product environment and yet can navigate, anticipate, and address the needs of a large enterprise, this is the role.
What you'll be doing - Own the vision and implementation of new car-shopping experiences end-to-end.
- Be a thought leader on the shopping journey - stay ahead of emerging technology, market shifts, and customer trends, and turn them into experiences that set the product apart rather than follow the market
- Talk to customers regularly - run usability tests, join discovery interviews, and use what you learn to shape the product
- Define product strategy through PR/FAQs and PRDs that articulate the customer problem, the solution, and how we'll measure success
- Make prioritization decisions based on data, customer feedback, and business impact - not opinions or stakeholder loudness
- Partner with engineering and design - you bring the "what" and "why," they bring the "how"
- Ship incrementally - define releases, set acceptance criteria, and get working software in front of users fast
- Instrument everything - define success metrics for engagement and conversion, build dashboards, and use data to decide what to build next
What you bring- 5+ years of product management experience on consumer-facing digital products
- A track record of shipping products that customers actually use - not just features that got deployed
- Experience owning multiple connected experiences or a customer journey end-to-end, and making the trade-off calls across them
- Hands-on with data - you're comfortable digging into datasets, writing queries, and measuring quality and behavior yourself, not waiting on a report
- Experience working directly with engineering teams in an agile environment to ensure what's built matches your vision in the most effective way
- Strong written communication - you can write a clear product brief that engineering, design, and business stakeholders all understand
- Startup mindset with enterprise polish - you're comfortable with ambiguity, you move fast, but you can bring along critical stakeholders with patience and confident leadership
- Passion for modern product management practices and AI-powered tooling - you actively explore how AI can accelerate discovery, analysis, and delivery
Added bonus if you have - Experience in automotive, fintech, lending, or marketplace products
- Experience with commerce, checkout, or financing experiences
- Experience building products that involve regulatory or compliance considerations
- You've written a PR/FAQ or similar "working backwards" product document
What we'll bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility, and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
- Relocation assistance (if applicable)
