4+ years of product management experience in B2B SaaS products
Demonstrated success in leading complex, cross-functional initiatives
Experience in bringing agentic AI products to market
Strong grasp of modern AI systems and architecting agent solutions
Strong product judgment and ability to prioritize customer needs
Responsibilities
Partner with product teams to rapidly identify and test new AI capabilities
Improve product development processes for fast and confident decision-making
Integrate emerging technologies into product strategy
Develop deep customer expertise to inform AI experience design
Own AI platform capabilities from strategy to launch
Benefits
Opportunity to work with cutting-edge AI technologies
Access to a vibrant and innovative team
Dynamic work environment with varied daily challenges
Focus on product discovery and innovation
Mentorship potential within a collaborative team
Full Job Description
Are you ready to shape the future of AI-driven visual collaboration and empower millions of users worldwide? In this role, you will lead a dedicated cross-functional team -partnering closely with engineers, UX designers, and QA-to build intuitive, intelligent features that help millions of users collaborate smarter and turn complex workflows into actionable insights. You will have high visibility, clear pathways for professional growth, and direct impact on core product metrics that drive business success.
Are you passionate about generative AI, and intelligent automation to redefine visual collaboration? If you thrive on solving complex user problems, leading with high autonomy, and scaling products used by global enterprise teams, we would love to connect with you!
Responsibilities:
Define and execute the multi-quarter product roadmap for AI-driven visual collaboration capabilities across Lucidchart and Lucidspark.
Work closely with UX, Engineering, Marketing, Sales, and other Product teams to deliver market-leading innovation.
Become an expert on our customers by understanding their motivations, goals, and how AI can uniquely solve their workflow bottlenecks.
Establish key performance indicators (KPIs) to evaluate AI feature adoption, user engagement, and measurable business impact, iterating based on quantitative analytics and user feedback.
Own product features and themes through their entire creative cycle: ideation, specification, development, release, analysis, and continuous iteration.
Perform qualitative and quantitative research to discover innovative feature ideas and validate use cases before development.
Partner with UI/UX designers to ensure complex interactions translate into intuitive, frictionless user experiences.
Guide engineering teams through feature development, balancing technical constraints with user needs.
Collaborate with the strategy team to pilot, validate, and scale new forward-looking product initiatives.
Requirements:
Bachelor's degree or equivalent experience.
3+ years of experience in product management at technology companies, ideally within B2B SaaS or AI-driven products.
Demonstrated track record of taking complex product features from discovery through launch and continuous optimization.
Proven track record of improving core business and product metrics, especially in B2B SaaS environments.
Solid foundational knowledge of AI/ML applications, LLM integration, or generative workflows.
Exceptional agility and ability to learn quickly in a rapidly evolving technological landscape.
Outstanding communication skills: ability to fluidly translate concepts between AI engineers, enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users.
Preferred Qualifications:
Direct experience shipping AI-powered, data-heavy, or automation-focused software features.
Strong eye for polish, design, and brand within a product.
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About Lucid Software Inc
Lucid Software is a visual collaboration suite that helps teams see and build the future. Its products, Lucidchart and Lucidspark, provide users with an end-to-end experience that helps teams ideate, collaborate, and iterate faster than ever before. Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. Lucidspark is a virtual whiteboard application designed to help teams collaborate in real-time. Lucid Software serves more than 30 million users across 180 countries and has been recognized as one of the most innovative companies in the world by Gartner and Fast Company.
