The Product Manager, FirstSearch leads the development and delivery of AI-enabled discovery experiences, owning end-to-end researcher workflows within Discovery and Delivery Services. This role focuses on creating intuitive, high-quality search experiences that leverage natural language understanding, semantic search, and connected knowledge to help researchers easily express intent, explore relationships, and move seamlessly from discovery to access. Partnering closely with cross-functional teams and stakeholders, the Product Manager translates researcher needs and market trends into product strategy, roadmaps, and innovative solutions aligned with evolving, AI-driven user expectations. This role drives execution of complex initiatives, ensures alignment with organizational strategy, and delivers value to member libraries through strong product leadership, user insight, and continuous collaboration. Responsibilities Product Strategy and Planning • Oversees market analysis and developstheproduct strategy and business casesforFirstSearchand new researcher offerings • Defines strategic product goalsfor FirstSearchaligned to the researcher • Defines discovery features toimprovea researchers open, exploratoryworkflow • Contributes toproduct roadmaps • Collaborates on release plans withsoftware developmentteam • Collaborate withDiscovery Product teamto ensure semantic features integrate withexistingsearch results and next gendiscovery • Collaborates with finance in the production of product budgets and forecasts • Develops pricing strategies and product positioning plans which contribute to maximizing product profitability Leadership and Management • Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus. • Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals. • Develops and monitors progress on product roadmap Product Marketing Oversight and Consultation • Assistsin the development of strategies for customer acquisition and retention;managesrelationships with user groups. • Collaborates withthe marketing andsales team inthe generationofcompellingmarketing and awareness plans/presentations. • Understands how and when to commission market researchtodevelop andmaintainexpertisein markets served, alternative services,new technology, and related standards. • Can generateappropriate informationfor market sizes by sector / territory and can generate market penetration statistics. • Provides training and support to the sales and supportteam;mayassistin significant sales calls. • Analyzesreasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning. • Will work to define and rationalize user personas • Will produce market/sector white papers Consultation on Portfolio Planning • Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews Qualifications • Bachelors Degree or equivalent experience • 2 to 4years of experience in productmanagement,user experience, or customer experience of digital products,or equivalent experience • Demonstratedability to deliver natural language,and semantic discovery solutions;able to partner effectively with search engineering teams • Demonstrated knowledge and use of AI in day-to-day workflows and useof AI/linked data to create engagingnext generationdiscovery solutions • Well-developed communication and presentation skills • Demonstratedunderstanding of theproduct lifecycle • Demonstrated collaboration with product users, designers, and researchers • Experience defining and launching new idea or product concepts • Experience leading cross functional workgroups Desired but not Required • Mastersin Library & Information Science,Business Administration,or equivalent combination of education and experience • 2to4yearsofexperience in library services or library management systems • Knowledge of OCLC products and services • Experience withfinancial planning and financial forecasting Working Conditions: Normal office environment.