Job Summary The Product Line Manager, Money Services serves as the business owner for Populus Financial Group's Money Services portfolio - including bill pay, money orders, wire transfers, and emerging money-movement solutions - responsible for driving growth, optimizing vendor partnerships, and identifying innovative opportunities that enhance customer value and business performance. This role leads the strategy, performance, and long-term evolution of the product line while maintaining strategic oversight of the check cashing business as a core, high-volume service.
Working closely with vendor partners, Operations, Marketing, Finance, Compliance, Analytics, and Technology, this leader is accountable for maximizing portfolio performance through partnership optimization, growth strategies, customer-focused innovation, and operational excellence. This is not a traditional, delivery-focused product role; it is a portfolio leadership role centered on business growth, strategic partnerships, and developing the future of Money Services.
Major ResponsibilitiesStrategic Partnerships & Vendor Management- Own all Money Services vendor relationships, including business reviews, scorecards, negotiations, and growth planning.
- Evaluate new partnerships, technologies, and service offerings, and optimize existing partnerships to improve financial and customer outcomes.
Money Services Portfolio Growth & Performance- Own the growth, performance, and long-term strategy of the Money Services portfolio, building business cases and multi-year growth plans.
- Grow transaction volume, revenue, customer acquisition, retention, and product adoption using customer, operational, and financial insights.
- Maintain strategic oversight of the check cashing business, protecting current revenue while prioritizing Money Services for growth.
Innovation & New Business Development- Monitor emerging trends in fintech, payments, and alternative financial services; lead pilots, tests, and new product introductions.
Commercialization & Cross-Functional Leadership- Partner across Operations, Marketing, Finance, Compliance, Analytics, and Technology to develop launch and commercialization strategies.
- Present recommendations and portfolio performance to senior leadership.
Financial & Business Management- Monitor revenue, profitability, transaction trends, and portfolio KPIs; support planning, forecasting, budgeting, and investment decisions.
Key Competencies- Business & portfolio ownership (P&L / general-manager mindset)
- Strategic partnerships & vendor management
- Money Services, payments, or fintech domain knowledge
- Business development & growth strategy
- Financial acumen - revenue, profitability, and KPI management
- Data-driven decision making & market analysis
- Cross-functional collaboration & stakeholder management
- Innovation and new product / service development
- Strong written, verbal, and executive presentation skills
Interactions- Direct Report Title Number
N/A 0 - Indirect Report Title Number
N/A 0 - Other Internal/External Interactions
- Internal: Operations, Marketing, Finance, Compliance, Analytics, Technology, and Senior Leadership
- External: Money Services vendor and biller partners
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs. Must have appropriate vision to see up close, and at a distance with the ability to adjust vision and focus.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position might require long hours and weekend work.
TravelN/A
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.
DisclaimerThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
