Job Summary
Leads the team that designs, modifies, writes and implements software associated with the ACE Self Service platforms; and provides training and production support for installed applications.

Major Responsibilities

• Formulates and designs Mobile App, Web, and POS software system, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Develops and directs software system testing procedures, programming, and documentation.
• Participates in the testing process through test review and analysis, test witnessing and certification of
  software.
• Analyzes software requirements to determine feasibility of design within time and cost constraints.
• Consults with other IS staff to evaluate interface between hardware and software, and operational and
  performance requirements of overall system.
• May perform some technical systems design.
• Coordinates installation, software distributions and upgrades to ACE retail centers.
• Provides production support to field operations concerning maintenance of software system.
• Leads, oversees and directs the work of other team members.
• May perform special projects.

Key Competencies

• Analytical
• Leadership
• Project Management
• Technical
• Organized
• Focused
• Detailed
• Communication Proficiency

Interactions

Direct Report Title Number

• Software Development Manager
• Software Developer
• Web Developer
• Mobile Application Development Manager
• Mobile Application Developer

Indirect Report Title Number 0

Other Internal/External Interactions

• Field Operations
• Management Team
• Outside Vendors

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Position Type/Expected Hours of Work
This is a full-time position, days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. This position might require long hours and weekend work.

Travel
N/A

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.

Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.