Bachelor's or master's degree in electrical or computer engineering or equivalent experience.
Minimum 5 years in server development or hardware engineering.
Strong understanding of computer/server architecture and electronic fundamentals.
Hands-on experience with server validation and troubleshooting.
Excellent communication and presentation skills for effective customer interaction.
Familiarity with industry trends like AI and cloud computing is advantageous.
Responsibilities
Drive engineering activities for server and high-density system designs.
Lead system-level integration, bring-up, and validation of servers.
Analyze technical problems and provide solutions for customers.
Identify and escalate critical issues for timely resolution.
Support engineering issues from the production line.
Work with quality teams on early sample builds and analysis documentation.
Research server architectures and emerging technologies.
Benefits
Comprehensive benefits package.
Participation in bonus and equity award programs.
Full Job Description
Job Req ID: 28712
Job Summary:
We are looking for a dynamic Solution Manager with deep understanding of high-performance server systems and applications to define and drive solutions for our product line. The ideal candidate would be able to understand the need of the customers and provide a well-thought-out solution to meet the customer's specifications and deliver outstanding service. This individual will have the capability to work together with cross-functional team to enable and champion Supermicro workstation solutions to worldwide sales team and customers.
Essential Duties and Responsibilities: • Create product solution roadmaps and develop strategy for successful product deployment based on deep understanding of customer requirements • Manage technical resources within the organization to address client needs when necessary • Define and provide creative solutions and overcome constraints to meet customer requirements of the demanding market • Develop and manage GTM programs and resources to drive workstation solutions with internal teams and customers • To understand and resolve challenges by collaborating with internal business partner and technical members • Oversee deliverables and documentation as required • Create positioning statements, marketing, and sales training materials, product specifications • Present training material to internal sales force as well as externally at customer sites. Travel periodically to visit customers and attend trade shows • Conduct competitive analysis and develop ecosystem with partners in the industry • Drive technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
Qualifications: • Bachelor or Master's degree in engineering or business discipline is desirable • 5+ years of experience with server hardware and applications, data center, or IT infrastructure • Excellent communication skills and business sense is required, must have prior experience in interfacing with customers • Strong business acumen, ability to work with all levels of customers and influence decision-makers • Experience working in corporate environments, efficiently resolve complex issues and achieve business success • Individual must be able to work effectively in a high-pressure environment • Domestic and international travel to meet customers for business needs
Salary Range
$140,000 - $165,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
About Super Micro Computer, Inc
Super Micro Computer, Inc. designs, develops, manufactures, and sells server solutions based on modular and open architecture. The company offers a range of server, storage, and networking solutions, as well as application-optimized software. Super Micro Computer's products are used in data centers, cloud computing, enterprise IT, big data, high performance computing, and embedded systems. The company was founded in 1993 and is headquartered in San Jose, California.