You will require deep functional knowledge of Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes, hands-on Coupa configuration and integration experience, and the ability to translate complex business needs into well-governed system solutions. If you are the person your team turns to when something breaks—and when something needs to be built better—this role is for you.
Essential Responsibilities
- Serve as the internal Coupa technical subject matter specialist across modules including Procurement, Invoicing, Supplier Information Management (SIM), Sourcing, Contracts (CLM), and Analytics
- Monitor platform health, user adoption, and performance metrics to proactively identify and implement continuous improvement initiatives
- Advise on complex system and integration issues, performing root-cause analysis and driving permanent fixes
- Lead master data alignment across chart of accounts, suppliers, contracts, and commodities to ensure data quality across procurement and finance systems
- Deliver scalable Coupa configurations aligned with best practices, enterprise architecture standards, and business requirements
- Lead Coupa implementations, enhancements, and rollouts including configuration, SIT/UAT, issue resolution, and go-live and hypercare support
- Stay current on Coupa developments, influence Coupa's roadmap through engagement with their teams, and lead quarterly release impact assessments, regression testing, and feature enablement
- Partner closely with Procurement, Finance, AP, Supply Chain, and business stakeholders to optimize sourcing, buying, invoicing, and supplier management processes
- Maintain configuration documentation, process flows, and support work instructions to enable long-term platform sustainability
- Provide day-to-day guidance and oversight to a Systems & Process Analyst (P3)
Qualifications
- Bachelor's degree in Business or a related field; Master's degree in Procurement, Supply Chain, Finance, or IS is an asset
- 6+ years of eProcurement system experience, with hands-on Coupa sustainment and/or implementation experience strongly preferred
- Experience in construction or industrial-based industries is a strong asset
- Coupa Core Implementation Specialist Certification preferred
- Experience working with ERP integrations and cross-functional enterprise environments
- Strong Excel and data analysis skills; experience with Power BI, Tableau, or similar reporting tools is an asset
- Excellent problem-solving and analytical skills with the ability to navigate ambiguity and apply sound business judgment
- Proven ability to build and manage relationships with internal stakeholders, suppliers, and external partners
- Supply Chain Canada or APICS membership/certification is an asset
Work Environment
- Hybrid work environment
- Occasional travel may be required (<25% of the time)
Compensation
$92,800.00 - $127,600.00
This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.
Additional Information
