10+ years of experience in Program Management or similar roles with complex technical projects
Recent success in delivering multi-million dollar data-related or cloud-based programs for Fortune 500 clients
Experience as a trusted advisor to C-Suite or Executive Sponsors
Strong executive communication and relationship management skills across diverse stakeholders
Direct experience in Data Warehousing, Business Intelligence, or Cloud fields
Ability to effectively communicate across technical and business teams
Strong presentation skills for both business and technical audiences
Responsibilities
Lead large-scale projects and programs, ensuring timely delivery and customer satisfaction
Own project governance, including budget and revenue reconciliation
Drive project execution, risk analysis, and use case identification
Collaborate with internal and external stakeholders to align on vision and strategy
Proactively identify and mitigate project risks, ensuring all milestones are met
Champion customer outcomes and articulate program value through quantifiable metrics
Facilitate collaboration between Professional Services, Sales, and Product Management teams
Benefits
Opportunity to work with a disruptive software product
Hands-on experience with cutting-edge data warehouse technology
Lead and execute industry-changing initiatives
Learn from a dedicated and experienced team of professionals
Full Job Description
As a Principal Program Manager, you will deliver large projects or programs and drive new service opportunities, working with both customers as well as internal stakeholders. You will be the overall Program Lead for a large customer acting as a trusted advisor to C-Suite and/or Executive Sponsor of the Program, collaborate with internal stakeholders to craft the vision, develop the strategy, build the roadmap of use cases, build program/project plan, proactively mitigate risks and execute on delivering customer value.
AS A PRINCIPAL PROGRAM MANAGER, YOU WILL:
Be a program management expert on all aspects of the Snowflake implementation and variety of project and services types, bringing multi-threaded initiatives together in an efficient manner
Deliver Fixed Fee and highly scoped projects on time.
Own project governance for budget and revenue reconciliation.
Lead large data migrations and code conversion efforts.
Able to successfully drive to scope clarity with project teams and customer stakeholders.
Familiar with Agentic AI and modern AI technology implementation.
Be the driving force in - project execution, use case identification, roadmapping, risk analysis for the customer
Drive planning and all aspects of execution of the program plan, working collaboratively with all stakeholders - customers, partners and internal stakeholders
Full ownership of the project life cycle - ensuring the project has met all its milestones and objectives characterized by on-time, on-budget and predictable delivery
Proactively identify and mitigate program or project risks, including risks associated with workstreams of the program that may be outside the scope of the contract
Collaborate and communicate effectively with various workstream owners, build a sense of community, clear expectations and timely communication
As a trusted advisor, collaborate with customer C-Suite and/or Executive Sponsor stakeholders drive alignment on vision, strategy and guide the program to successful delivery
Heavily process-driven, leverages and improves the program management methodology - processes, tools, templates and checklists
Be a champion for customer outcomes, be able to clearly articulate the value of the program in quantifiable metrics
Drive customer satisfaction expressed through surveys as well as renewals and additional opportunities for Snowflake
Work with Professional Services Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits - scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects
Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake's products and marketing
Determine areas for process improvements within both the customer and Snowflake
OUR IDEAL PRINCIPAL PROGRAM MANAGER WILL HAVE:
10+ years of experience in a Program Manager role (or similar capacity) dealing with complex, technical implementation and/or migration projects
Must have recent experience successfully delivering multi-million dollar complex data-related and/or cloud-based large Programs for a Fortune 500 customer
Must have played the role of trusted advisor to C-Suite or Executive Sponsor of the Program at Fortune 500 customer
Must be extremely adept in executive communication and relationship management across multitude of stakeholders - customer, partners and internal teams
Must have direct experience in the Data Warehousing, Business Intelligence and/or Cloud field
Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development
Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises)
Bonus Points: Experience in a customer support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent).
WHY JOIN OUR PROFESSIONAL SERVICES TEAM:
Unique opportunity to work on a truly disruptive software product
Get unique, hands-on experience with bleeding edge data warehouse technology
Develop, lead and execute an industry-changing initiative
Learn from the best! Join a dedicated, experienced team of professionals.
About Snowflake Computing
Snowflake is a cloud-based data-warehousing company that was founded in 2012. The company provides a data platform that allows customers to store and analyze data using cloud-based infrastructure. Snowflake's platform is designed to be highly scalable and flexible, allowing customers to easily add or remove computing resources as needed. The company's customers include a wide range of businesses, from startups to Fortune 500 companies. Snowflake has received significant funding from investors and has been recognized as one of the fastest-growing companies in the United States.
