Intuit Inc

Principal Product Manager, Forward Deployment

Intuit Inc • $243K — $328K *
Mountain View, CA 94040In-Person
Consumer Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of Product Management or similar experience for technical, AI-native products
  • Proven success in leading customer engagement from unclear problems to delivered solutions
  • Adept at diagnosing business issues with limited information and solving them under time constraints
  • Willing to travel up to 70% to engage directly with customers
  • Skilled in building quick trust with executive stakeholders and managing high-stakes situations
  • Strong technical understanding for collaboration with engineers on solution design
  • Excellent communication skills for conveying technical content to diverse audiences
  • Familiarity with AI/ML advancements and enterprise finance operations is beneficial.

Responsibilities

  • Lead customer engagements from discovery to solution delivery and implementation
  • Act as primary contact for customers, fostering trust with executives and guiding engineers
  • Translate complex customer problems into clear, actionable requirements
  • Travel to customer locations during critical project stages
  • Identify engagement patterns to inform the core product roadmap
  • Make informed product decisions amid ambiguity and pressure
  • Persuade and align customer and internal stakeholders through effective storytelling.

Benefits

  • Competitive compensation package
  • Performance-based bonuses and equity rewards
  • Comprehensive benefits package
  • Commitment to fair pay through regular salary reviews
  • Focus on employee equity across various demographics.
Full Job Description
Come join Intuit's Mid-Market Product Management org as a Principal Product Manager for our forward deployed initiatives. The Mid-Market Product Management org is dedicated to discovering, clarifying, and evangelizing the future of finance and business operations for our Mid-Market and enterprise customers globally. To ensure the Mid-Market product experience is built for the future, we are adopting an AI-first mindset across our entire ecosystem.

Some of Intuit's highest-value Mid-Market and enterprise opportunities aren't won from behind a roadmap - they're won on-site, in front of the customer, by someone who can turn an ambiguous, high-stakes problem into a working solution in days, not quarters. In this role, you will embed directly with our most strategic customers, diagnose their toughest business problems, and lead the cross-functional team that ships a solution while you're still in the room. This role is customer-facing, high-pace, and travel-intensive by design. Operating like a hands-on problem solver and a trusted advisor at once, you will scope the problem with the customer, translating it into requirements for engineering in near-real time, and staying accountable for the outcome through go-live and beyond.

Responsibilities

  • Lead high-stakes customer engagements end-to-end - from on-site discovery and problem diagnosis through solution design, rapid prototyping, implementation, and go-live.
  • Act as the primary product point of contact for the customer during engagements, building trust with executive stakeholders while directing forward deploy engineers embedded on the engagements.
  • Translate ambiguous, customer-specific problems into clear, prioritized requirements, iterating quickly and solving real customer problems with rapid solution delivery.
  • Travel to customer sites as needed to embed directly with customer teams during critical milestones.
  • Identify patterns across engagements and feed them back into the core product roadmap.
  • Move fast under ambiguity and pressure: make sound product calls for customers with incomplete information, and know when to escalate, pivot, or double down.
  • Earn buy-in from customer executives and internal stakeholders alike through sharp, credible storytelling under real-world time constraints.


Qualifications

  • 10+ years of Product Management or equivalent experience (including forward deploy engineering, consulting, or enterprise solutions/delivery roles) for technical, AI-native products in a fast-paced, customer-facing environment.
  • Demonstrated track record leading customer engagements from ambiguous problem to shipped solution, ideally in forward-deployed, professional services, or enterprise implementation settings.
  • Nature problem-solver: comfortable diagnosing a business problem with incomplete information and building toward a working solution under time pressure, on-site, without a pre-built playbook.
  • Willingness and ability to travel up to 70% of the time to customer sites.
  • Exceptionally customer-savvy: skilled at reading a room of executive stakeholders, building trust quickly, and managing a high-stakes engagement in real time.
  • High degree of technical understanding to collaborate closely with engineers on solution design and scoping during live engagements.
  • Excellent written and verbal communication skills, able to present technical content to both practitioners and C-level executives.
  • Familiarity with the latest advancements in AI/ML technology and fast-prototyping tools; familiarity with enterprise finance and business operations and Intuit's product offerings is a plus.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $243,000 - $328,500
New York $240,000- $325,000
San Diego, CA $230,000- $311,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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