10+ years of experience in healthcare, ideally in strategy, operations, or sales roles.
Experience in management consulting or high-growth healthcare startups is preferred.
Deep understanding of health system and provider group business models and economics.
Proven ability to execute initiatives from concept to launch in complex environments.
Strong operational skills to manage multiple high-impact initiatives simultaneously.
Ability to build credibility with stakeholders at all levels quickly.
Desire for an environment that promotes individual growth and direct exposure to leadership.
Responsibilities
Partner with the GM of Care Partnerships to identify and prioritize strategic initiatives for growth.
Own execution of high-priority initiatives like new partnership models and care navigation programs.
Serve as the program management engine, tracking progress and aligning cross-functional partners.
Collaborate with internal teams to turn insights into actionable recommendations.
Use data to generate insights and identify investment opportunities for Care Partnerships.
Bring strategic capacity and operational rigor to support a sales-oriented team.
Drive initiatives forward through ambiguity and competing priorities.
Benefits
Environment fostering individual growth through open feedback and high autonomy.
Direct exposure to senior leadership.
Opportunity to tackle access to mental healthcare, a significant societal challenge.
Full Job Description
About The Role
Headway is scaling our Care Partnerships across the US and we're hiring a Principal, Commercial Strategy to work closely with the GM of Care Partnerships to scope and execute on the strategic initiatives that will 10x the function.
You'll work cross functionally with internal teams (Strategy, Product, Operations) and with Headway and Care Partnerships leadership to define the future of integrated care, and how Headway supports health systems and primary care groups. This role will be responsible not just for supporting with strategy, but also with the nuts and bolts of execution of those strategies.
You will:
Partner directly with the General Manager of Care Partnerships to identify, scope, and prioritize the strategic initiatives that will drive step-change growth in 2027 and beyond. You'll define clear success criteria, build the business case, and shape the roadmap for each.
Own end-to-end execution of high-priority strategic initiatives, such as new partnership models, joint ventures, and care navigation programs. You'll translate ambitious goals into concrete plans, milestones, and accountable owners.
Serve as the program management engine for Care Partnerships: run operating cadences, track progress against plan, surface risks early, and keep cross-functional partners aligned and on top of their commitments.
Collaborate with internal teams across Strategy, Product, Operations, and Finance to turn partner and market insights into recommendations that shape product and operations strategy.
Use data to generate insights, size opportunities, and pinpoint where Care Partnerships should invest next, building the analytical foundation for a function scaling toward 10x growth.
Bring strategic capacity and operational rigor to a fast-growing, primarily sales- and partnerships-oriented team, so leaders can stay focused on driving the core business while new initiatives move forward.
You will love this role if:
You have 10+ years of experience in healthcare, ideally across strategy, operations, and/or sales roles. Backgrounds in management consulting paired with hands-on operating experience, or in high-growth healthcare startups, are especially relevant.
You bring deep exposure to health system and provider group business models and economics, and you understand how integrated care, value-based arrangements, and partnership structures create value for all sides.
You're as strong at execution as you are at strategy. You've taken initiatives from whiteboard to launch and know how to drive programs forward through ambiguity, competing priorities, and cross-functional complexity.
You thrive in ambiguity and seek out unfamiliar challenges. You're energized by defining a problem, choosing the better, faster, fewer path, and persistently driving past obstacles toward outcomes.
You're operationally excellent and can manage multiple high-impact initiatives at once without losing sight of the details or the bigger picture.
You build credibility quickly with stakeholders at every level, from frontline sales teams to executive leadership, and you're skilled at creating accountability across teams you don't directly manage.
You want an environment that fosters individual growth through open feedback, high autonomy, and direct exposure to senior leadership.
You're motivated by the opportunity to take on one of our generation's defining problems: access to mental healthcare.
