Key Responsibilities
Customer Technical Support
- Provide pre-sales and post-sales technical support for power supply and power conversion products.
- Analyze customer requirements and recommend appropriate power solutions.
- Assist customers with product selection, system integration, and design optimization.
- Support customer qualification testing and resolve field application issues.
Application Development
- Develop reference designs, evaluation platforms, and application notes.
- Create and validate customer-specific solutions using AC-DC, DC-DC, PoE, battery charging, and power management technologies.
- Perform circuit simulation, characterization, and performance verification.
- Generate test reports and technical documentation.
Product Validation & Troubleshooting
- Conduct electrical, thermal, EMC/EMI, reliability, and performance testing.
- Debug hardware and system-level issues.
- Support root-cause analysis of customer returns and field failures.
- Work closely with design engineering teams to implement corrective actions.
Technical Sales Support
- Deliver customer presentations, product demonstrations, and technical training.
- Participate in customer design reviews and engineering discussions.
- Support RFI, RFQ, and technical compliance activities.
- Assist in developing competitive product comparisons and positioning.
Cross-Functional Collaboration
- Work with design, quality, manufacturing, and product management teams.
- Provide feedback on customer requirements for future product development.
- Support new product introduction (NPI) activities.
- Help define specifications for next-generation power products.
Required Qualifications
Education
- Bachelor's degree in Electrical Engineering.
- Master's degree in Power Electronics preferred.
Experience
- 5+ years of experience in power electronics, power supply design, applications engineering, or related field.
- Experience supporting customers in a technical role preferred.
Technical Skills
- Strong understanding of:
- AC-DC power supplies
- DC-DC converters
- Flyback, Forward, LLC, Half-Bridge, Full-Bridge topologies
- Power Factor Correction (PFC)
- PoE (IEEE 802.3af/at/bt)
- Battery charging systems
- Si, SiC, and GaN power devices
- Thermal design and management
- EMC/EMI compliance
- Proficiency with:
- Oscilloscopes
- Power analyzers
- Electronic loads
- Network analyzers
- Spectrum analyzers
- Thermal test equipment
- Experience using:
- LTspice
- PSpice
- MATLAB/Simulink
- Power electronics simulation tools
Desired Qualifications
- Experience with PoE systems and Ethernet power delivery.
- Familiarity with UL, IEC, FCC, CE, and Energy Efficiency standards.
- Knowledge of digital power control techniques.
- Experience supporting global customers and manufacturing teams.
- Understanding of reliability analysis, MTBF calculations, and design verification methods.
Key Competencies
- Strong analytical and troubleshooting skills
- Excellent customer communication skills
- Technical presentation capability
- Project management and organizational skills
- Ability to work independently
- Team-oriented and collaborative mindset
- Willingness to travel as required
Benefits Include:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company contribution
- Paid vacation and holidays
- Professional development and training opportunities
- Employee assistance programs
- Flexible work arrangements where applicable
