3+ years of experience in a healthcare administrative role
Strong organizational skills with attention to detail
Excellent communication skills, both verbal and written
Proficiency in electronic medical records (EMR) systems
Ability to manage multiple tasks in a fast-paced environment
Experience with insurance verification and prior authorizations
Responsibilities
Coordinate and schedule surgical and in-office procedures for physicians
Verify insurance coverage and obtain prior authorizations
Guide patients through pre- and post-procedure expectations
Communicate schedule changes and urgent needs to staff and patients
Maintain accurate patient records in the EMR
Provide front desk coverage and general administrative support
Model CICARE principles in all interactions
Benefits
Collaborative work environment focused on patient care
Opportunity to work with a dedicated team of healthcare professionals
Exposure to a variety of medical procedures and specialties
Commitment to delivering a concierge level patient experience
Professional development opportunities within UCLA Health
Full Job Description
Description
UCLA Health Torrance Skypark Primary & Specialty Care is looking for an organized, patient focused Administrative Assistant III to support our Primary Care and Dermatology teams. In this role, you will be a key point of contact for patients scheduled for procedures, working closely with our faculty physicians, nursing staff, and front office team to make sure every patient knows what to expect and feels supported from their first call through follow up. We are a busy, collaborative clinic that takes pride in delivering a concierge level patient experience, and we are looking for someone who shares that commitment.
Responsibilities include, but are not limited to:
Coordinate and schedule surgical and in office procedures for assigned faculty physicians, including all required testing and follow up appointments
Verify insurance coverage and obtain prior authorizations ahead of scheduled procedures
Serve as the main point of contact for patients, guiding them through what to expect before and after their procedure
Communicate clearly with providers, nursing staff, and patients about schedule changes and urgent scheduling needs
Maintain accurate documentation and patient records within the EMR
Provide front desk coverage and general administrative support as clinic needs require
Model CICARE in every patient and team interaction
Salary:$31.88- $45.66
About UCLA Health
UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
