Over 5 years of experience in medical/spa, luxury retail, or hospitality
Proven experience in managing and developing diverse teams
Positive attitude with a growth mindset
Flexible schedule for early mornings, evenings, weekends, and holidays
Strong multitasking and organizational skills
Excellent written and verbal communication skills
Responsibilities
Set the vision and direction for the clinic team to inspire unity and enthusiasm
Manage daily operations, including workflow, client feedback, and inventory
Ensure high standards for client service, safety, and compliance
Recruit, retain, and develop a diverse, high-performing team
Support team development through coaching and individual plans
Enhance efficiency by improving systems, policies, and procedures
Perform additional duties as required
Benefits
Employee discounts and Friends & Family discounts
Beautiful working environment with a stellar team
Paid holidays
401k plan with company match
Medical, Vision, and Dental insurance for full-time employees
Full Job Description
Clinic Manager
Department: Management
Employment Type: Full Time
Location: Manhattan Beach
Compensation: $75,000 - $125,000 / year
Description
Position Overview
The Clinic Manger is a crucial position in the success of SkinSpirit. This role is responsible for setting the tone of the clinic while managing the team and clinic operations through the lens of our culture and values. The Clinic Manager will partner with their leadership and clinic team to strategically position the business for consistent growth while ensuring daily operations are smooth and effective. The Clinic Manager will empower and motivate their team while ensuring the clinic is delivering the highest level of service to clients.
What You Will Do
Key Responsibilities
Set the vision and direction for the clinic team, articulating priorities, and generating enthusiasm and energy against unified goals
Manage all aspects of clinic daily operations, such as organizing workflow, optimizing schedules, addressing client feedback, inventory management, revenue performance, and other administrative duties
Hold the team accountable for maintaining the highest of standards as related to client service, safety and compliance
Recruit, retain, and develop a high- performing and diverse team
Support staff development through 1:1 touch-bases, Individual Development Plans. coaching, and training/development
Improve systems, policies, and procedures to increase efficiency and level of service
5+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry
Experience managing, leading, coaching, and developing diverse teams and specialized talents to achieve high performance
A positive attitude and desire to model a growth mindset for employees
Ability to work a flexible scheduled to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays
Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations
Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization
Fluent computer and phone skills; working knowledge of Microsoft Office ( Word, Excel, Outlook) and the ability to learn about new technologies
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Occasionally stand, walk, use hands to touch, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk and hear
Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Benefits
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full- time employees (24 + hours/week) we offer Medical, Vision, and Dental insurance.
