5+ years of sales or customer service experience in the wellness, spa, or hospitality sectors
Strong verbal and written communication skills
Proven ability to cultivate positive customer relationships
Goal-oriented with a demonstrated track record of meeting sales targets
Familiarity with spa treatments and current wellness trends is advantageous
Energetic, proactive, and self-motivated work ethic
Excellent organizational and time management capabilities
Responsibilities
Promote and sell spa services, treatments, and packages to clients
Foster and maintain strong relationships with clients for repeat business
Achieve or surpass sales targets by analyzing and responding to client needs
Provide top-notch customer service by managing inquiries and resolving concerns
Collaborate with team members to create and implement promotional strategies
Stay informed about spa services, products, and industry trends to better assist clients
Benefits
Competitive salary structure with base pay plus commission
Uncapped commission potential allowing for high earnings
Opportunity for professional growth within a rapidly expanding organization
Engaging team environment that focuses on collaboration and success
Positions scheduled full-time with some weekend availability
Full Job Description
Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa:28 White Bridge Pike, Nashville, TN 37205
