Job Title: Operations DirectorLocation: IAH AirportCompensation:$90k -$100kReports to: Operations DirectorThe Operations Director at IAH Airport is a senior management leader at OTG; this position will support and assist all restaurant and market operations and project manage airport and corporate initiatives. This may include staffing, development and training, food quality and presentation, guest services, and the maintenance of all policies and procedures. The Operations Manager is accountable for business results in support of operational goals and for assisting managers and crewmembers in implementing changes and results.
Responsibilities:
- Promotes an attitude of pride, cooperation, and success in the unit
- Directly in charge of the ordering process in the unit
- Coordinate internal resources for the flawless execution of projects
- Ensure that all projects are delivered on time and within the scope
- Directly in charge of unit scheduling, managers as well as crewmembers
- Provides leadership to the managers and crewmembers
- Directs the managers and crewmembers to achieve company standards
- Administration and follow-up as directed
- Assist with assigning and defining areas of responsibility for leadership; establishes and sets deadline for the completion of assignments
- Directs the team toward achieving goals
- Maintains a positive work environment for both the management team and staff
- Provides a workplace free from hazards, following all safety policies set forth by the company and conforming to any laws and regulations related to the workplace
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor's Degree, or equivalent, in Hospitality, Business, or Culinary Arts
- Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
- Proficient knowledge of P&L and budgeting and forecasting
- Strong project management skills
- Commitment to service of others, crew, co-workers, and leaders
- Demonstrated dependability, personal drive, and leadership; the ability to lead by example
- High level of integrity, work ethic, passion, and commitment to OTG values
- Ability to train, delegate, coach, and aid in the development of crewmembers and leaders
- Excellent verbal and written communication skills
- Ability to work flexible hours, days, and holidays
- Ability to clear background checks for OTG and Airport badge
