8 years of experience in B2B eCommerce program management, merchandising, and marketing.
Bachelor's degree in Business, program management, marketing, or related field.
7+ years of experience with omnichannel sales and success with a .com domain (preferred).
10+ years of experience in B2B eCommerce program management, merchandising, and marketing (preferred).
Responsibilities
Understand B2B customer purchasing preferences for technology products.
Develop and execute strategies to drive adoption of direct B2B eCommerce solutions.
Create seamless customer experiences across various entry points.
Build strategies to deepen B2B customer relationships as their needs evolve.
Identify growth opportunities for customer acquisition and lifetime value.
Capture and scale best practices across geographies to accelerate adoption.
Partner with Geo teams to assess local opportunities and create actionable market playbooks.
Benefits
Hybrid work schedule with 3 days onsite and 2 days remote.
Opportunity to work with a leading global technology company.
Engagement in innovative B2B eCommerce strategies.
Collaboration with cross-functional teams and global project initiatives.
Full Job Description
General Information
Req #
WD00107709
Career area:
Sales Support
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Wednesday, October 28, 2026
Working time:
Full-time
Additional Locations: * United States of America - North Carolina - Morrisville
Description and Requirements
About the Role
Lenovo Pro & Enterprise Pro (B2B) have emerged as Lenovo's premier direct eCommerce and loyalty programs dedicated to businesses of all sizes who buy products directly from Lenovo.com or telephone sales support. The Global Omnichannel Program Manager will be accountable for building and scaling programs that expand reach, improve the customer journey, and increase Lenovo direct share while deeply understanding how customers prefer to buy VAR, mid-market, retail, digital, and sales-assisted experiences. The position will report directly to the Director of Enterprise Pro and have dotted line responsibilities for the Director of Lenovo Pro.
This position has a hybrid schedule at our Morrisville, NC location and is onsite 3 days per week and remote for 2 days.
Key Responsibilities
Deeply understand how B2B customers prefer to buy technology products and solutions.
Develop new strategies and execute programs that drive the adoption of direct B2B eCommerce solutions.
Create experiences that smoothly move customers from multiple entry points to the appropriate level of service that meets their business needs, regardless of size of business.
Build strategies that deepen B2B customer relationships and move them up the value chain as they grow, and their needs evolve.
Identify growth opportunities to increase customer acquisition, share, conversion, repeat purchase, and lifetime value.
Capture and scale best practices across Geos, reducing duplication and accelerating adoption of proven approaches.
Partner with Geo teams to assess local opportunities, prioritize initiatives, and create actionable market playbooks.
Serve as the cross-functional program lead, aligning stakeholders around customer needs, business priorities, deliverables, and decisions.
Use customer insights, market data, and program performance to shape strategy and recommend improvements.
Basic Qualifications
5 years of Experience with Omnichannel Programs.
8 years of Experience with B2B eCommerce program management, Merchandising, and Marketing.
Bachelor's degree in Business, program management, marketing or related field.
Preferred Qualifications
7+ years of Experience with Omnichannel Sales and demonstrated success with a .com domain.
10+ years of Experience with B2B eCommerce program management, Merchandising, and Marketing.
5+ years of Experience working on global project teams.
Ability to work on cross-functional teams across dotted lines and levels.
Ability to influence decision making without direct authority.
Proactive thinker with demonstrated ability to plan ahead and anticipate team needs.
Willingness to recognize the contributions of other partners and team members.
Strong problem solving and time management skills.
Ability to communicate with clarity and tact.
Attention to detail and makes data-driven decisions.
Strong organizational, project management, analytical and quantitative skills.
Experience with Excel, MS Dynamics, PowerPoint, BI tools and MS Office Suite.
Prior success with B2B Omnichannel eCommerce programs desired.
Additional Locations: * United States of America - North Carolina - Morrisville
About Lenovo
Lenovo is a multinational technology company that designs, develops, and sells a wide range of computer hardware and electronics. The company was founded in 1984 and is headquartered in Beijing, China. Lenovo is one of the largest computer manufacturers in the world and operates in over 60 countries. The company's products include laptops, desktops, tablets, smartphones, and servers. Lenovo is committed to innovation and has a reputation for producing high-quality products that are both reliable and affordable.
