QUALIFICATIONS:
• 4+ years' experience working for a large transit authority.
• 4 + years' experience CMDB and Route Switch support.
• Understanding of primary network protocols.
• Complex troubleshooting and problem-solving skills.
• Understanding of Cloud Networking concepts.
Preferred locations: NY, NJ
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $105,000.00 to $120,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
What is the Government Services Team and why join?
What will you be doing?
The Network Operations Engineer monitors, maintains, troubleshoots and optimizes LAN, WAN, SD-WAN, wireless, data center and cloud networks supporting other public sector customers, including federal, state and local government and education. The role ensures high availability, security and compliance with government standards across mission-critical environments.
RESPONSIBILITIES:
• Cisco router/switch configuration and management.
• Technical troubleshooting related to networking.
• Network operations activities as directed by the customer.
• SolarWinds management and administration.
• Understanding and configuration of Operating Systems, DNS, and DHCP.
• Support of basic LAN / WAN / WLAN Architecture & network design.
• Attend biweekly 1:1 meetings, complete status reports weekly and perform weekly time reporting responsibilities.
• Onsite/Remote support as needed requested.
• Support customer facing questions, issues, or concerns.
