Point72

Network Support Engineer

Point72$100K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or engineering
  • 3+ years of experience in enterprise network support or engineering roles
  • Hands-on experience with Cisco platforms and routing protocols (BGP, OSPF, EIGRP)
  • Experience with Arista EOS
  • Experience administering Palo Alto Networks firewalls and security policies
  • Experience with F5 BIG-IP load balancers
  • Strong understanding of wireless networking and RF fundamentals
  • Proficient in network automation and scripting using Python, Ansible, REST APIs
  • Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles
  • Excellent troubleshooting, analytical, and communication skills.

Responsibilities

  • Build and scale resilient, low-latency enterprise network infrastructure
  • Configure, monitor, and troubleshoot routing and switching platforms
  • Maintain Palo Alto Networks firewalls, manage security policies and VPNs
  • Administer enterprise load balancers to ensure application availability
  • Design and support enterprise wireless infrastructure
  • Respond to network incidents and drive timely resolution
  • Implement network automation and tooling to reduce manual work
  • Monitor network performance and proactively identify trends
  • Participate in network upgrades and contribute to 24x7 support
  • Collaborate with teams to maintain accurate network documentation.

Benefits

  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups
  • Mental and physical wellness programs
  • Tuition assistance
  • 401(k) savings program with employer match
Full Job Description
WHAT YOU'LL DO
  • Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks to support critical business systems
  • Configure, monitor, and troubleshoot routing and switching platforms
  • Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades
  • Administer and troubleshoot enterprise load balancers to ensure application availability
  • Design, deploy, and support enterprise wireless infrastructure, including access points, controllers, and authentication services
  • Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment
  • Implement and maintain network automation and tooling using scripting languages and vendor APIs to reduce manual work and increase reliability
  • Monitor network performance and capacity, proactively identify trends, and remediate issues before they impact users
  • Participate in network upgrades, migrations, and change management activities, and contribute to a 24x7 support model including on-call rotations
  • Collaborate with security, systems, and application teams, and maintain accurate network documentation, diagrams, and operational procedures

WHAT'S REQUIRED
  • Bachelor's degree in computer science or engineering with 3+ years of experience in enterprise network support or engineering roles
  • Hands-on experience with Cisco platforms, including IOS and NX-OS, and routing protocols such as BGP, OSPF, and EIGRP
  • Experience with Arista EOS
  • Experience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs
  • Experience administering F5 BIG-IP load balancers, including LTM and GTM
  • Strong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services
  • Experience with network automation and scripting using Python, Ansible, and REST APIs
  • Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles, and experience supporting production, high-availability enterprise environments
  • Strong troubleshooting, analytical, and problem-solving skills, with excellent written and verbal communication and effective cross-team collaboration.
  • Commitment to the highest ethical standards

WE TAKE CARE OF OUR PEOPLE

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups representing women, people of color and the LGBT+ community
  • Mental and physical wellness programs
  • Tuition assistance
  • A 401(k) savings program with an employer match and more

The annual base salary range for this role is $100,000-$150,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

About Point72

Point72 Asset Management is a hedge fund and family office founded by Steven Cohen in 2014. The company is headquartered in Stamford, Connecticut and manages over $16 billion in assets. Point72 primarily invests in public equity markets, but also has a private equity arm. The company has a global presence with offices in New York, London, Hong Kong, Tokyo, and Singapore. Point72 has been involved in several high-profile legal cases, including a $1.8 billion settlement with the SEC in 2013.
Learn more about Point72
Size
1,500 employees
Industry
Founded
2014

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