Bachelor's degree or equivalent in hospitality or related field
3+ years of experience in a catering or related setting
Direct supervisory experience over a sales/catering team
Fluency in local language(s)
Additional qualifications may apply per brand standards
Responsibilities
Manage, coach, and develop a dedicated housekeeping and laundry team
Maintain and order supplies while minimizing waste for green initiatives
Refine and prepare budgets to maximize profitability
Address special requests for guests, VIPs, and repeat visitors
Assist with deep cleaning projects and support the team during busy periods
Educate team members on compliance with laws and safety standards
Benefits
Comprehensive benefits package including paid time off
Medical, dental, and vision insurance
401k plan
Full uniform provided
Impressive room discounts
Access to top-tier training programs
Full Job Description
Job Description
Every room has to be perfect. We're searching for the right Executive Housekeeper to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.
A little taste of your day-to-day:
Every day is different, but you'll mostly be: • Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards • Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives • Helping to refine and prepare budgets that help us maximise profitability • Addressing special requests for guests, VIPs, repeat visitors and VIP Club members • Assisting with deep cleaning projects and occasionally assisting your team during busy periods • Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
What We need from you: • Excellent communication and strong interpersonal strong skills • Business language and tools acumen • Bachelor's Degree/higher education qualification/equivalent in hospitality or related field • 3+ years total experience in a catering setting or related field • Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience • Must speak local language(s) • Position may have additional qualifications per brand standard
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
$81k to $92k is the salary range for this role. This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
About IHG
InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
