Be the trusted guide for Mercedes-Benz owners in our indoor service drive in Hempstead. Full-time, base pay plus commission, $80,000 - $150,000 a year.
The role- Greet clients in our service drive and listen to understand each vehicle's needs
- Write up repair orders accurately, and explain recommended maintenance and repairs clearly with honest estimates
- Keep clients updated from drop-off to pickup by phone, text and email
- Work closely with our Technicians, Parts team and Service BDC to keep every visit on schedule
- Review completed work and invoices with clients at pickup
- Follow up after each visit and build relationships that keep clients coming back
You bring- Customer service experience; service advisor or automotive service experience preferred
- A clear communicator who explains technical work in plain language
- Organized and detail-minded, able to look after several clients at once in a busy service drive
- Comfortable with computers; Tekion or another dealer management system (DMS) is a plus
- Mercedes-Benz or luxury-brand service experience is a plus
- Valid driver's license
- A true team player
Core benefits (full-time)Flexible work schedule • Long-term job security • Medical • Dental & vision • 401(k) • Paid time off • Paid Mercedes-Benz training • Employee vehicle purchase program • Employee discounts
Where: Service Center, 110 W Graham Ave, Hempstead, NY 11550
Base pay plus commission, $80,000 - $150,000 a year.
Pay Rate: $80,000.00 - $150,000.00 per year, Paid Weekly
Apply in a few minutes. A resume helps but isn't required. Offers are contingent on a background check (with your written consent) and, where the law allows, a drug screen. Questions? [redacted]
