2-3 years of experience managing marketplace accounts, particularly on Amazon Seller Central and/or Vendor Central.
Experience with Walmart.com is highly desirable.
Proven track record of driving commercial growth and meeting sales targets.
Strong analytical skills with advanced Excel proficiency.
Experience managing external agencies and cross-functional stakeholders.
Solid understanding of marketplace operations including inventory management and advertising.
Proactive and solutions-focused mindset with excellent communication skills.
Responsibilities
Develop and execute marketplace strategies to boost revenue and market share.
Own marketplace trading performance, optimizing sales and profitability.
Lead relationships with external marketplace agency partners for performance accountability.
Oversee inventory planning and fulfilment operations to minimize costs.
Manage marketplace reporting and KPI analysis for actionable insights.
Ensure product listings and catalogue information are optimized for visibility.
Drive marketing activities including advertising and promotional campaigns.
Benefits
Access bespoke development programs from the in-house L&D team.
Continued development through an upskilling program with a leading training provider.
25 days annual leave plus bank holidays, with a day off on your birthday.
Enhanced maternity and paternity pay based on length of service.
Up to 10 days compassionate leave and the option to buy back 3 days annually.
Unlock 2 days of volunteer leave after 12 months of service.
Access to face-to-face and virtual GP appointments and a 24/7 Employee Assistance Programme.
State-of-the-art on-site gym and access to on-site physiotherapy.
Save up to 12% on personal tech through a salary sacrifice scheme.
Subsidized bus pass from Manchester City Centre to the office.
Up to 50% staff discount on THG brands and anniversary gifts for long service.
Full Job Description
Marketplace Manager
THG Nutrition | Myprotein | North America
About the Role
We are looking for an ambitious, commercially driven and results-oriented Marketplace Manager to join the THG Nutrition Division, supporting our globally recognised Myprotein brand.
This is an exciting opportunity for an experienced marketplace professional to take ownership of our marketplace performance across key platforms, including Amazon, Walmart.com and other digital marketplaces.
You will play a pivotal role in driving profitable growth, developing marketplace strategies and maximising commercial opportunities. Working collaboratively with internal teams and external agency partners, you will oversee marketplace operations, identify opportunities for optimisation and ensure we deliver against ambitious revenue, profit and volume targets.
Key Responsibilities:
Marketplace Strategy & Growth: Develop and execute marketplace strategies to accelerate revenue growth, market share and profitability across Amazon, Walmart.com and other platforms.
Commercial Performance: Take ownership of marketplace trading performance, identifying opportunities to improve sales, margins and profitability through pricing, promotions and advertising optimisation.
Account Management: Lead day-to-day relationships with external marketplace agency partners, ensuring clear objectives, strong communication and accountability for performance.
Operational Excellence: Oversee inventory planning, stock availability and fulfilment operations, maintaining optimal stock cover while minimising storage costs and operational inefficiencies.
Performance & Reporting: Own marketplace reporting and KPI analysis, translating data and market insights into actionable commercial strategies.
Catalogue Management: Ensure product listings, content and catalogue information are accurate, competitive and fully optimised to maximise visibility and conversion.
Marketing & Advertising: Drive marketplace marketing activity, including advertising investment, promotional campaigns, content optimisation and creative refreshes.
Cross-Functional Leadership: Work closely with sales, marketing, finance, supply chain and other internal teams to ensure seamless marketplace execution.
Commercial Opportunities: Identify and implement opportunities to improve performance through upselling, promotional strategies, pricing optimisation and operational efficiencies.
Continuous Improvement: Monitor competitor activity, marketplace trends and platform developments to identify new opportunities and maintain a competitive advantage.
What We're Looking For:
A minimum of 2-3 years' experience managing or developing marketplace accounts, with strong hands-on experience across Amazon Seller Central and/or Vendor Central.
Experience managing marketplace performance across platforms such as Walmart.com is highly desirable.
A proven track record of driving commercial growth, improving profitability and delivering against sales targets.
Strong analytical capabilities, with advanced Excel skills and the ability to turn complex data into clear commercial recommendations.
Experience managing external agencies, third-party partners or cross-functional stakeholders.
A strong understanding of marketplace operations, including inventory management, fulfilment, catalogue optimisation, advertising and promotional activity.
Commercially minded, proactive and solutions-focused, with the confidence to challenge existing processes and identify opportunities for improvement.
Excellent communication, organisation and stakeholder management skills.
The ability to thrive in a fast-paced, high-growth environment, balancing strategic priorities with day-to-day operational demands.
What's in it for me?
Career Development
Access bespoke development programmes that have been designed and developed by our in-house L&D team.
Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
25 days annual leave plus bank holidays.
Don't want to work on your birthday? We don't either! Enjoy your day off on us!
Enhanced maternity and paternity pay, depending on length of service.
Up to 10 days compassionate leave.
Buy back up to 3 days each year.
Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
Access face-to-face and virtual appointments with our in-house GP.
Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
State-of-the-art on-site gym.
Access to our on-site physio.
Other Perks
Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
Subsidised bus pass from Manchester City Centre to our ICON office.
Up to 50% staff discount on THG brands.
On-site staff shop.
Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
Anniversary gifts when you hit 5 and 10 years of service.
About THG
THG plc, formerly The Hut Group, is a British e-commerce retail company headquartered at Manchester Airport, England. It sells own-brand and third-party cosmetics, dietary supplements, luxury goods, and licensed and personalised products online. It provides an end-to-end e-commerce service to third parties through its Ingenuity division. As of 2022, the company operates 18 fulfilment centres which ship to 195 territories worldwide.
