Job ID: 292698
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Work Location: Hybrid - San Francisco
Your Role at Sephora: Ready for a career glow up? As
Marketing Manager, Email & Direct Mail, you'll be the driving force behind high-impact email and direct mail campaigns that connect millions of clients to the beauty they love. The work you do will impact beauty, as you shape personalized, data-driven communications that fuel omnichannel sales and long-term loyalty. You'll manage a team that's united in beauty, supported by those who are equally passionate about delivering best-in-class client experiences across every touchpoint.
What You'll Do:- Own the strategy, execution, and optimization of complex email and direct mail campaigns supporting Haircare and Promotional programs
- Lead personalization activation strategies to drive channel innovation and deliver highly relevant client experiences
- Define and refine audience targeting strategies to ensure clients receive engaging, timely messages
- Collaborate with Email Marketing Operations to QA emails, ensuring flawless content, linking, and tracking
- Ideate and recommend testing plans in partnership with the retention team and cross-functional partners
- Support the Senior Manager in identifying channel opportunities, technical requirements, and actionable optimizations
- Optimize direct mail circulation and targeting to improve campaign efficiency and ROI
- Analyze email performance across all KPIs to inform campaign strategies and surface key trends
- Consolidate and socialize wins, test results, and future recommendations with stakeholders
- Monitor email industry trends and innovation to maintain best-in-class performance
What You'll Bring:- 4+ years of experience in email and digital marketing, retail preferred
- 3+ years of strong understanding of email best practices, including segmentation and personalization
- Bachelor's degree in Marketing or a related field
- Proven ability to manage multiple high-visibility programs in a fast-paced, deadline-driven environment
- Strong strategic and analytical skills, with experience using reporting tools to drive action
- High attention to detail with excellent organizational and project management capabilities
- Excellent written, verbal, and presentation skills with proficiency in Microsoft Office (PowerPoint, Word, Excel)
- Ability to collaborate cross-functionally and navigate ambiguity across teams, projects, and priorities #LI-AZ1
What You'll Get: The annual base salary range for this position is $117,895.00 - $131,765.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
- Caring Community. You'll collaborate with teammates who are equally passionate about innovating and driving the industry forward - together, united in beauty.
- Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
- Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.
Rewards as Unique as You: Some benefits have eligibility requirements and may depend on job classification and length of employment.
- Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance.
- Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
- Balance. You'll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
- Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
- Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products.
- Support. Join a team that truly cares - with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
