Marketing & Communications Coordinator

Pay Range (depending on experience):
$32.96 - $50.15

Job Summary

Independently coordinates the implementation of external marketing, public relations, and communications initiatives that support Summit Pacific's mission, vision, and organizational objectives. Manages assigned marketing projects, media relations activities, community outreach efforts, and public information initiatives while maintaining brand consistency across communication channels. Develops marketing analytics, reporting, and project documentation, exercising sound judgment to prioritize work, meet deadlines, and support department goals. Facilitates positive patient, employee, provider, and community engagement through timely, accurate communications.

Job Specific Duties and Responsibilities

*Independently coordinates external marketing, communications, and public relations projects. Manages project timelines, vendor relationships, campaign execution, and deliverables while exercising independent judgment to resolve issues and meet deadlines. Develops, analyzes, and reports marketing metrics, key performance indicators (KPIs), dashboards, and campaign performance reports to support departmental decision making and measure the effectiveness of marketing and communications initiatives.

*Works with and supports internal customers in the implementation of department/program-specific marketing and public relations initiatives and materials to attract and grow the district's patient base and to recruit prospective new employees. Ensures marketing materials meet internal customer needs and support overall brand strategy with respect to quality, consistency, cost effectiveness, and timing.

*Develops, writes, edits, and maintains professional communications and marketing materials including press releases, newsletters, brochures, presentations, talking points, video scripts, website content, advertisements, and social media content

. *Coordinates and maintains Summit Pacific's social media presence by developing content, scheduling posts, monitoring engagement, responding to inquiries as appropriate, and tracking performance metrics that support recruitment, community engagement, and organizational awareness.

*Coordinates public relations projects and develops collaborative relationships with vendors, internal stakeholders, and community partners to support approved marketing and communications initiatives. Assists with the development of press materials, media lists, communication assets, and project coordination in support of public relations activities as assigned.

*Performs other related duties and special projects as assigned.

*Essential Job Function

Staff Member Responsibilities

*Adapts to changes in the work environment: Supports and promotes change, helps others understand and adapt.

*Builds and maintains working relationships: Builds and maintains strong working relationships; engenders trust and credibility.

*Creates positive experiences for patients, customers, and co-workers through professional communication, collaboration, and excellent customer service. *Attends internal meetings and training, representing the marketing department in a professional manner and able to disseminate pertinent information to marketing team.

*Demonstrates ongoing learning & development: Pursues opportunities to increase mastery of assigned functions/tasks, develops new skills, and supports cross-functional collaboration.

*Exhibits effective work skills: Demonstrates initiative and effectively manages assigned projects and priorities while meeting quality, accuracy, and timeline expectations.

*Facilitates Teamwork: Actively participates in team activities and contributes to a collaborative work environment.

*Fosters an environment of trust: Role models integrity by consistently doing the right thing. Listens and "manages up" (aka represents others in a positive way).

*Supports Summit Pacific mission, vision, and values: coordinates work to develop, organize and execute tactics that result in successful completion of strategies set by the Marketing Director.

Organizational Responsibilities

In addition to the duties and responsibilities listed above, coordinators are expected to support and uphold the Summit Pacific mission, vision and values; comply with policies, procedures, and regulatory requirements; and conduct themselves in an ethical, professional, respectful, and collaborative manner.

Required Education and Experience

*Bachelor's degree from an accredited college or university with major course work in marketing, communications, business administration, or a related field. *Two to five years of directly related professional-level work experience coordinating marketing programs, public relations activities, professional writing, project management, digital communications, and social media management. *Healthcare experience preferred.

Required Licenses, Certifications and/or Registrations

None

Required Knowledge, Skills, Abilities

*Broad working knowledge and understanding of communications, marketing methods and tools.

* Working knowledge of and experience with various social media outlets including Facebook, X, Instagram, and LinkedIn, as well as mass email dissemination software.

*Demonstrated project management skills and experience developing and implementing successful marketing/communication projects and campaigns. *Advanced writing, editing, and graphic design skills. Ability to write and develop professional marketing materials including articles, press releases, brochures, and web pages.

*Excellent verbal communication and professional presentation skills including the ability to publicly articulate the position and agenda of the district and be comfortable presenting to both small and large crowd.

*Advanced knowledge of marketing analytics, website analytics, social media insights, KPI reporting, and dashboard development.

*Ability to cultivate effective relationships and work in collaboration with providers, other health care professionals, caregivers, patients/customers/community members, and vendors.

*Ability to maintain composure and professionalism in sensitive or stressful situations; ability to maintain strict confidentiality.

* Ability to cultivate effective partnerships and work in collaboration with internal and external customers/partners. Fully proficient in the use of current technology, including Microsoft Office products (Word, Excel, PowerPoint, and Publisher), Adobe Creative Cloud (illustrator, InDesign, Audition, and Premiere Pro), and WordPress.

*Ability to learn, adapt to, and effectively use a variety of computer systems and basic office equipment in an efficient and productive manner, as required. *Ability to develop effective and efficient processes and protocols and to maintain accurate documentation and records

*Ability to work proactively and independently, anticipating needs and performing a wide variety of assignments that require judgment, problem-solving, organization, prioritization, and interpersonal skills.

*Ability to work a flexible schedule with occasional long hours and night/weekend commitments.

*Ability to travel independently to various locations both inside and outside the district.

*Demonstrated ability to independently manage multiple concurrent projects, establish priorities, exercise sound judgment, and consistently meet deadlines.

Physical Activity Frequency:

• Never = 0% of time
• Seldom = 1-10% of time
• Occasional = 10-30% of time
• Frequent = 30-70% of time
• Constant = Over 70% of time

Physical Demands:

Lifting Lifting 10-35 lbs: Frequent
Lifting >35 lbs: Occasional

Carrying Carrying 10-35 lbs: Frequent
Carrying >35 lbs: Occasional

Pushing/Pulling 0-35 lbs: Frequent

Sitting: Frequent
Standing: Frequent
Walking: Frequent

Bending/Stooping: Frequent
Crouching: Occasional
Reaching: Frequent
Grasping: Frequent
Fingering: Constant

Sensory Requirements:

Vision: Within normal range with or without corrective devices.
Hearing: Within normal range with or without corrective devices.
Speech: Within normal range with or without corrective devices.

FTE:
1

Work Shift:
Exempt Staff

Working Location:
Elma, Washington

Benefits:

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC:

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site

Additional Information:

• Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.
• Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:
• Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!
• Kayaking - There are many areas that are easily accessible and have beautiful views.
• Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)
• Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!
• Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.
• Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.