Strategy Insights and Planning Associate Consultant - Key Account Management

ZS's Strategy Insights and Planning teams partner with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

The business-to-business engagement team focuses on helping clients build and improve their B2B selling capabilities. Working across all types of clients, our B2B engagement team develops cross-functional business strategies to enable our clients to partner with their most important customers. Our team supports clients from strategy to execution, including developing the appropriate business case, selecting the right accounts to engage, developing new planning approaches and processes, selecting, hiring and training account managers and aligning on KPIs. As our clients' customers evolve how they buy and who they buy from, we work side by side with our clients to help them evolve how they engage with their customers.

What you'll do

• Leverage problem solving skills and frameworks to develop solutions to our clients business problems
• Assist in structuring and conducting market research and/or desk research to derive insights and contribute to client decision making
• Design custom analyses using tools like Excel, Access, Confirmit and ZS's proprietary software
• Synthesize and communicate results to clients and ZS teams through oral and written presentations
• Develop client relationships and serve as key point of contact on certain aspects of projects
• Actively support management of the program plan and conduct regular status updates with the client - risk and issue mitigation. You will also assist in driving the project forward to ensure project goals and deadlines are met
• Advance problem-solving skills and improve ZS's capabilities
• Mentor and support development of Associates on your projects and teams

What you'll bring

• PhD or Masters with bachelor's degree in a field with quantitative coursework such as business, economics, marketing, psychology, life sciences and social sciences. In lieu of a PhD, 2-5 years of relevant post-study professional experience will be considered.
• 2-5 years of relevant management consulting experience required
• Experience with Key Account Management, Health Systems and Hospitals is highly preferred
• High motivation, good work ethic, maturity and personal initiative

• Strong oral and written communication skills

• Empathy, adaptability and high personal impact

• Strong attention to detail, with a quality-focused mindset

• Self-discipline for planning and organizing tasks

• Aptitude for, and enjoyment of, team leadership
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.