Manager, Strategic Programs and Partnerships

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Job Description

The Manager, Strategic Programs & Partnerships is responsible for advancing key strategic initiatives that support client experience, digital transformation, risk management, and portfolio performance within Home Financing. Reporting to the Senior Manager, Strategic Programs & Partnerships, this role supports strategic planning and portfolio management, applies data analysis to generate insights that inform decisions, manages risk and vendor outcomes, and partners with frontline and operational teams to translate strategy into scalable, compliant, and customer-centric solutions. Partnering with Operations, Risk Management, Fraud, Real Estate Secured Lending, BrokerEdge. 

External Partners - Default Insurers, Title Insurance and Collateral Management partners.

Key Accountabilities

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Manage partner relationships, ensuring partners support BMO Home Financing policy and customer experience and deliver against contracted outcomes.
• Partner with business and operations teams to enhance end-to-end customer journeys through simplification, automation, and process redesign.
• Identify efficiencies in reporting, analytics, and operational outputs to support data-driven decision-making.
• Support the development and implementation of new partner strategic projects, coordinating with other Lines of Business as necessary.
• Lead program governance, including planning, status reporting, and decision support, and act as a 1st Line of Defence (LOD) execution leader by embedding controls, monitoring compliance, and supporting regulatory, internal and default insurer audits.
• Own the review of regulatory and policy changes, assessing impacts and supporting implementation across business units, and translating them into opportunities to reduce friction for the frontline and customers.
• Partner with Procurement, Legal, and Risk teams, and other internal stakeholders to support onboarding, renewals, and performance assessments.
• Build strong relationships with internal and external stakeholders, including Operations, Risk, Technology, Legal, and Compliance.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

 Qualifications

• 5–7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
• Strong analytical, communication, and problem-solving skills.
• Experience in data analysis and reporting, with the ability to turn data into clear insights and recommendations.
• Experience in strategic analysis, planning, and portfolio management.
• Proven ability to build and manage partnerships, including vendors and third-party relationships.
• Demonstrated experience delivering complex initiatives across multiple stakeholders.
• Working knowledge of risk, compliance, and control environments within financial services.
• Client-centric thinking.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards