Job DescriptionWhat the role doesThe position is responsible for leading the Sales Services Process Optimization team and ensuring Sales Services processes are:
- Efficient and effective
- Consistent across the organization
- Properly implemented
- Aligned with company and departmental objectives [simplyhired.com]
Key Responsibilities- Lead and manage a team of SSPO analysts, specialists, and coordinators. [simplyhired.com]
- Oversee:
- Process improvement initiatives
- Budget preparation and financial forecasting
- Production reporting and analysis
- Testing and configuration of technology systems
- Document management
- Departmental communications and support activities [simplyhired.com]
- Serve as the primary internal project management resource for Sales Services. [simplyhired.com]
- Develop and execute implementation plans for projects and process changes. [simplyhired.com]
- Partner with Sales Services leaders to resolve operational challenges and prioritize system enhancements and defect remediation. [simplyhired.com]
- Collaborate across departments to improve cross-functional processes and support future business initiatives. [simplyhired.com]
- Conduct performance coaching, reviews, goal setting, professional development, and workforce management activities. [simplyhired.com]
- Use analytical and critical thinking skills to identify process issues and implement solutions. [simplyhired.com]
Qualifications Listed- Strong project management experience
- Process improvement and analytical skills
- Leadership and team management experience
- Advanced Microsoft Office skills, particularly Excel and PowerPoint
- Excellent communication skills
- Minimum of 2 years of relevant leadership experience listed in the posting [simplyhired.com]
What this role is focused onIn practical terms, this position functions as a
process improvement, project management, and operational leadership role supporting Sales Services. It combines:
- People leadership
- Business process optimization
- Technology implementation/testing
- Reporting and analytics
- Cross-functional project management
