Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering, or other STEM discipline.
7-10 years of related experience in quality management.
Intermediate knowledge of MS Word, Excel, PowerPoint, and MRP systems like Oracle.
Working knowledge of Geometric Dimensioning and Tolerancing (GD&T) and metrology concepts.
Ability to build cross-functional teams to analyze root causes of quality issues.
Responsibilities
Supervise Quality personnel and ensure compliance with safety and organizational policies.
Interview, hire, and train employees for the Quality team.
Plan, assign, and direct work within the quality management system.
Review inspection data and provide data analysis as needed.
Coordinate with customer, supplier, and third-party quality functions to address quality issues.
Benefits
Engagement in Continuous Improvement projects.
Participation in 5S Standards for workplace organization.
Opportunity to develop and maintain key performance indicators.
Access to training and development resources.
Involvement in cross-functional collaboration with various departments.
Full Job Description
Manager, Quality
Position Summary: The Manager, Quality is responsible for the administration of the company's quality management system, and specifically, product and process quality of assigned value stream or functional area, including supervision of personnel. This individual also guides and directs the activities of non-exempt and/or exempt personnel involved in various operations and functions and collaborates with Manufacturing Engineering, Supply Chain, Production, Marketing, leadership, and other Quality team members.
FLSA: Exempt
Job Duties and Responsibilities:
Supervise Quality personnel assigned to value stream or functional area, including assuring staff compliance with organizational policies and applicable laws, most importantly regarding safety. Serve as main point of contact for area, including assistance in preparations of budgets and work planning. May have direct reporting Quality Supervisors.
Interview, hire, and train employees.
Plan, assign, and direct work.
Appraise performance, reward and discipline employees, address complaints and resolve problems, and assure compliance with safety and Personal Protective Equipment (PPE) requirements.
Assure that all documentation for areas is up to date, relevant and available to personnel at points of use, that personnel are trained to requirements, and that transactions of activities are proper and timely (e.g., work orders).
Assure that product flows through value stream or functional area in an efficient and effective manner, and that protocols and procedures are complied with. Develop or champion appropriate metrics to monitor performance.
Review inspection data to assure integrity and provide data analysis, as needed.
Utilize product knowledge to investigate problems and identify root cause, including that related to internal and external customer complaints.
Communicate and collaborate effectively with all applicable functional departments, regarding problems and corrective actions.
Utilize Quality personnel effectively at all times by making them available for testing, screening, assembly, cross training, etc., if and as needed.
Coordinate with customer, supplier, and third-party quality functions, as needed to assure quality related issues are properly addressed.
Supervise problem solving teams for driving to root cause of internal and supplier quality failures using contemporary problem-solving process and data-driven approach.
Assist in development and maintenance of broader company key performance indicators.
Engage in Continuous Improvement projects/tasks.
Participate in and sustains 5S Standards.
Follow all required Safety and ISO procedures.
Miscellaneous duties as assigned.
Education/Experience & Skills:
Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering, or other STEM discipline and 7-10 years of related experience required.
Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form.
Intermediate knowledge of MS Word, Excel, PowerPoint, and MRP systems such as Oracle.
Working knowledge of Geometric Dimensioning and Tolerancing (GD&T) and metrology concepts.
Detailed knowledge of components, assemblies, and product form, fit, and function. For machine shop areas, extensive knowledge and experience in contemporary manufacturing and manufacturing quality practice is required.
Basic knowledge of basic statistics and quality management concepts, including cause of quality issues.
Ability to build cross functional teams to identify and analyze the root cause of quality issues and recommend appropriate corrective action.
Ability to effectively present information in one-on-one and small group situations to customers, suppliers, and fellow employees.
Working Conditions:
Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.
Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.
Ability to lift up to 25 pounds.
Must wear required Personal Protective Equipment (PPE) where required.
Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.
About SIG Sauer
SIG Sauer [?s i? ?e? ?za???] is the brand name used by several sister companies involved in the design and manufacture of firearms. The original company was Schweizerische Waggon Fabrik, later Schweizerische Industrie Gesellschaft but it then went through several selloffs and the SIG Sauer brand is now spread over several companies. The original SIG is now known as SIG Combibloc Group and no longer has any firearms business.
The parent company is L&O Holding. It is the parent company of the German SIG Sauer GmbH & Co. KG, the Swiss SIG Sauer AG, and the American SIG Sauer, Inc.
