Manager, Property Claims – Commercial Damage Insurance

Our Property Claims Managers work tirelessly to support their teams and serve as the first point of contact for guidance and leadership. In addition to managing team members, they provide technical advice and coaching to ensure timely and effective service in claims investigations, file analysis, and settlements.

They monitor key performance indicators and ensure that every claim is handled thoroughly and efficiently. These leaders are passionate about team engagement and foster a culture of collaboration, accountability, and continuous improvement.

With strong analytical and communication skills, our Managers are strategic thinkers and effective communicators. As part of a collaborative leadership team, you’ll have the opportunity to shape strategic initiatives that keep our claims operations at the forefront of evolving dispute resolution practices.

In short, our Property Claims Managers are exceptional. If this sounds like you, we encourage you to consider joining our team.

You excel in:

• Critical thinking and investigative work
• Patience, analytical depth, and solution-oriented approaches
• Leadership that goes beyond management

You bring:

• 7 to 10 years of experience in commercial property and casualty claims handling
• 3 to 5 years of experience managing a team
• AMF Claims Adjuster Certificates in Commercial Property & Casualty Insurance and Personal Lines Insurance (mandatory)
• A post-secondary diploma from a three- or four-year program
• Excellent written and verbal communication skills
• CIP or FCIP designation (an asset)

We really mean it when we say we put you first. Here are a few ways how:

• We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.