Dignity Health

Manager Patient Safety

Dignity Health$90K — $120K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required or equivalent work experience (5 years) in lieu of degree.
  • 3+ years in risk management or patient safety, with 2+ years in a supervisory role.
  • Expertise in event reporting processes and root cause analysis.
  • Experience in handling patient complaints and grievance resolutions.
  • Knowledge of healthcare-related laws and regulations affecting patient safety.
  • Familiarity with legal documents related to hospital liability.
  • Strong communication skills for effective presentations and teamwork.

Responsibilities

  • Oversee the Patient Safety Program and ensure compliance with accreditation standards.
  • Analyze and report patient safety data, including investigations of events and near misses.
  • Collaborate with stakeholders to implement risk mitigation strategies.
  • Coordinate requests from the claims team to enhance learning from incidents.
  • Lead the management of legal documents related to hospital liability.
  • Participate in system initiatives aimed at improving patient safety and reducing costs.

Benefits

  • Relocation assistance.
  • Annual performance-based bonus program.
  • Employer contributions to retirement with no employee contributions necessary.
  • No payroll deductions for medical benefits for employees.
  • 28 days of PTO accrued annually.
Full Job Description
Job Summary and Responsibilities

As our Manager of Patient Safety and Risk at St. Mary Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met.

Every day, you will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the the coordination of all legal documents related to hospital liability.

To be successful in this role, you will need to leverage your expertise to be proactive, always thinking ahead and having solutions ready. You will need to be an educator with strong communication skills. Our ideal candidate will be a Registered Nurse (RN) with experience in patient safety and risk management for a general acute-care Hospital.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Benefits and offerings for this position include (plus much more!):
  • Sign-on bonus.
  • Relocation assistance.
  • Annual performance-based bonus program.
  • Annual employer contribution to retirement program (no employee contribution needed).
  • Medical benefits for the employee at no payroll deduction.
  • 28 days PTO accrued annually.

We are offering to qualified and experienced external candidates a sign-on bonus not to exceed 10% of salary for this position.

Job Requirements

Required Education and Experience:
  • Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
  • Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills and Training:
  • Experience with the event reporting process, root cause analyses, and event investigation/review.
  • Experience with patient compliant/grievance investigations and prompt resolution.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Experience with risk and the implementation of HPI and cause analysis.
  • Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
  • Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.

Preferred Qualifications:
  • Licensure as a Registered Nurse (RN).


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About Dignity Health

Dignity Health is a health care provider that operates hospitals and clinics in California, Arizona, and Nevada. The company was founded in 1986 and is headquartered in San Francisco, California. Dignity Health provides a range of services, including emergency care, cancer care, and women's health. The company has over 60,000 employees and is committed to providing high-quality, affordable health care to its patients.
Learn more about Dignity Health
Size
60,000 employees
Industry
Founded
1954

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