Master's degree with at least 1 year of relevant experience or a bachelor's degree with 5+ years of relevant experience.
Proven leadership and management skills in operational settings.
Strong background in finance and change management methodologies.
Excellent communication skills for effective stakeholder engagement.
Experience in fostering team performance and culture of safety.
Responsibilities
Lead and manage teams to achieve operational goals and objectives.
Contribute to the development of strategic priorities and action plans.
Serve as a liaison to ensure alignment and engagement between staff and leadership.
Foster high-performing teams aligned with Mayo Clinic values.
Mentor and coach team members through transitions and challenges.
Drive operational excellence and efficiency in a dynamic environment.
Engage in process improvement and systems design to enhance outcomes.
Benefits
Opportunities for professional growth and development.
Supportive work culture emphasizing safety and inclusion.
Access to cutting-edge technologies and continuous learning.
Engagement in multidisciplinary projects and initiatives.
Full Job Description
Job Description
Position Overview
The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities.
Embodying our Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.
Responsibilities
Vision and Strategy
Lead and manage the team to operationalize the vision, executing goals and outcome-based objectives.
Actively contribute to the development of priorities and action plans.
Serve as a liaison between front-line supervisors and staff and leadership to ensure strategic alignment, staff engagement, and open, transparent, bidirectional communication.
Develop relationships externally in support of Mayo Clinic's goals and objectives.
People and Culture
Create and foster high performing, engaged teams, aligned to a culture of safety and Mayo Clinic values.
Lead and mentor team through new and changing situations.
Effectively manage team performance and difficult conversations with compassion and respect.
Embed equity, inclusion, and diversity principles into team, across hiring, developing, and coaching staff.
Coach, mentor, and develop direct reports and other allied health staff to foster engagement, life-long learning, and professional growth.
Operational Excellence
Provide leadership with a primary focus on operational excellence, implementation, and staff engagement.
Apply operational knowledge, critical thinking, sound judgment, and problem solving in an integrated, matrixed environment.
Effectively manage staff assignments to meet fluctuating workload and business needs.
Embrace and drive operational execution with a sense of pace and urgency. Coordinate and direct staff to ensure smooth operations and efficiencies.
Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
Facilitate quality, safety, regulatory, and service excellence.
Manage projects and lead multidisciplinary teams including financial analysis, problem solving, and data-driven decision-making.
Transformation and Innovation
Develop a global mindset, and continuously invest in learning and gaining knowledge inter and intra industry.
Demonstrate continuous learning of emerging technologies and data literacy for departmental and organizational benefit.
Demonstrate forward-thinking and trend analysis to anticipate future needs and opportunities.
Encourage team to pursue new approaches and demonstrate business agility.
Financial and Business Acumen
Demonstrate business acumen and apply financial rigor in managing financial results.
Assist in managing budget for area of responsibility.
Manage strategic growth to include staffing and other resources.
Implement, manage, and operationalize business plans and deliverables.
Represent and communicate big picture thinking with business partners and stakeholders.
Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers, to support effective decision making and ensure long term sustainability.
*Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.
Qualifications
Master's degree with a minimum of 1 year of relevant experience or bachelor's degree with 5+ years of relevant experience required.
Operational experience must include demonstrated competency in leadership, management, operations, finance, communication, and change management methodologies.
About Mayo Clinic
Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
