Manager, Occupational Safety and Human Factors

Overview

The Manager, Occupational Safety and Human Factors leads Endeavor Air’s occupational safety, human factors, health, and environmental programs across airline operations. This role develops policies, risk controls, training, assurance activities, and improvement initiatives to prevent injuries, reduce human-performance risk, improve work design, and ensure compliance with OSHA, EPA, FDA, and applicable federal, state, and local requirements. Serving as a subject matter expert, the Manager partners across all departments to identify hazards, assess risk, support investigations, implement practical controls, and monitor corrective-action effectiveness as part of Endeavor Air’s Safety Management System (SMS).

Responsibilities

• Establish and maintain an enterprise Human Factors and Human Performance framework integrated with Endeavor Air’s Safety Management System, considering interactions among people, tasks, tools, technology, procedures, staffing, organizational conditions, and the operating environment.
• Evaluate physical, cognitive, environmental, and organizational influences on performance—including workload, fatigue, distraction, communication, procedural complexity, staffing, interface design, and workplace layout—and conduct ergonomic assessments of work tasks and office setups.
• Partner with operational and training departments to incorporate Human Factors principles into job and task design, procedures, checklists, equipment, technology, workspaces, training, management-of-change reviews, and fatigue-risk and fitness-for-duty controls.
• Develop, administer, and standardize company-wide occupational safety, health, and environmental policies, programs, procedures, and training to meet regulatory requirements and operational needs.
• Serve as the primary company contact for federal and state OSHA compliance; coordinate responses to agency inquiries, investigations, and citations with Safety and Regulatory Compliance management.
• Lead occupational health, safety, and environmental audits, inspections, observations, and risk assessments across Endeavor Air facilities; use employee input, investigations, and Safety Participation Programs to identify hazards and recommend effective controls.
• Review OJI reports and support occupational injury, aircraft accident, incident, operational-event, and regulatory investigations, distinguishing individual actions from systemic, organizational, environmental, task, training, and design contributors and verifying corrective-action effectiveness.
• Analyze injury, hazard-reporting, investigation, audit, fatigue, ergonomic, training, and operational data for trends and emerging risk; maintain OSHA logs and provide concise leadership reports, safety communications, and performance measures.
• Manage specialized occupational safety programs and external resources, including hearing conservation, respiratory protection and medical surveillance, industrial hygiene, audiometric testing, personal protective equipment, and other technical services.
• Manage the Safety Data Sheet database and chemical approvals, corporate vehicle safety program and incident investigations, and the Environmental Procedures Manual.
• Oversee environmental compliance programs for water and air quality, spills, hazardous waste and Resource Conservation and Recovery Act (RCRA) generator requirements, National Pollutant Discharge Elimination System (NPDES) storm water, and aircraft potable water under the EPA Aircraft Drinking Water Rule, including required reporting.
• Coordinate annual CORSIA compliance requirements with the FAA and support the Sustainable Flight Challenge with Delta and Endeavor departments.
• Other duties as assigned.

Other Duties

• Other duties as assigned

Supervisory Responsibilities

• Supervision of Analyst, Safety

Competencies Required

• Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company. Displays courage and willingness to take an unpopular stance to make positive long-term progress for individuals and the organization.
• Knows Our Business - Looks for ways to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
• Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way – sees as an opportunity to learn new perspectives and perhaps improve the organization.
• Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organization’s mission. Identifies measurements that will drive long term positive results, and shares the rationale, thus engaging the organization.
• Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on strengths and focused on achieving organizational goals, understanding and utilizing each team member’s interests and development goals. As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership to promote development and results

Qualifications

• Bachelor’s degree in Occupational Health and Safety, Human Factors, Ergonomics, Industrial or Organizational Psychology, Industrial Engineering, Aviation Safety, Safety Science, Engineering, Public Health, or a related field, or an equivalent combination of education and relevant experience.
• Five or more years of progressively responsible experience in occupational safety, aviation safety, Human Factors, ergonomics, safety management systems, operational risk, investigation, or a closely related discipline preferred.
• Prior supervisory experience or leadership training is preferred, or the ability to inspire and direct others.
• Demonstrated ability to apply Human Factors principles to people, tasks, equipment, procedures, environments, training, and organizational systems; formal training or experience in fatigue-risk management, ergonomics, investigation, causal analysis, safety risk management, or management of change preferred.
• Experience working with federal or state regulatory agencies; aviation knowledge and experience strongly preferred.
• Strong analytical, organizational, written and verbal communication, interpersonal, and problem-resolution skills; self-motivated, reliable, and able to work effectively across functions.

Work Environment & Physical Demands

• Work is performed primarily in an office environment and includes regular computer, phone, and repetitive-motion tasks.
• Ability to work as needed in warehouses, industrial settings, airline hangars, and outdoor environments, with occasional pushing, pulling, reaching, bending, standing, walking, and lifting of items up to 40 lbs.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members.
• Comprehensive Medical, Dental, and Vision Plans.
• 401(k) with Company Match starting on Day 1.
• Operational Performance Rewards (OPR) Program.
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options.

FLSA StatusSalary Minimum Position Pay RangeUSD $84,800.00/Yr. Maximum Position Pay RangeUSD $102,600.00/Yr. New York City 30% Cost of Living Adjustment (COLA) EligibleNo