Manager, Mobile Device Management, Deloitte Global Technology

10/9/26

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Job Type: Permanent Work Model: Remote Reference code: 135444 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC

What will your typical day look like?

The Microsoft Mobile Device Management Specialist is responsible for designing, building, and implementing solutions that meet organizational requirements while delivering quality results with minimal disruption to end users.

This role involves administering Microsoft Intune and related technologies, with a focus on mobile device management. It contributes to the organization's technology leadership by researching and integrating new features, ensuring continuous improvement aligned with the firm's goals.

Key responsibilities include:

• Administer Microsoft Intune environments, including device enrollment, configuration, application management, security policies, and endpoint lifecycle management.
  Demonstrate strong knowledge of RBAC in Microsoft Intune including designing, assigning, and managing administrative roles and permissions based on organizational responsibilities and least-privilege principles.
• Support Zero-Touch Enrollment and Automated Device Enrollment (ADE) processes to streamline secure device provisioning and deployment.
• Demonstrate strong expertise in Role-Based Access Control (RBAC) within Microsoft Intune, including role assignment, permissions management, and administrative access governance.
• Administer and monitor Mobile Threat Defense (MTD) solutions, including Zimperium and Microsoft Defender, to protect mobile endpoints against security threats.
• Manage user and device certificate services, including SCEP and NDES, to support secure authentication and device connectivity.
• Administer and support special-purpose and shared devices, including kiosks, rugged devices, Microsoft Teams Rooms (MTR), HoloLens, Meta Quest, Zoom Rooms, and other specialized endpoint technologies.
• Create, configure, and maintain **compliance policies, configuration profiles, application protection policies, and Mobile Application Management (MAM) solutions to enforce security and operational standards
• Drive modern workplace capabilities including Autopilot, Cloud Management Gateway, O365 deployment, and patch management.
• Build and manage compliance policies, configuration profiles, and MAM/app configurations.
• Evaluate emerging features and technologies, identifying security gaps and recommending scalable, standards-aligned solutions.
• Establish operational governance for Intune services with clear accountability and consistent execution.
• Support enrollment and deployment workflows, including Zero-Touch/Automatic Enrollment and mobile app deployment cycles.
• Troubleshoot MDM issues and incidents, providing end-user support and resolving cases logged in ServiceNow.
• Lead cross-functional collaboration across infrastructure, security, desktop, and support teams for solution delivery.
• Strengthen documentation and process maturity to ensure repeatable, compliant, change-controlled operations.
• Build stakeholder trust and communicate across geographies with internal stakeholders and clients through clear, proactive communication and effective collaboration.
• Develop team capability by training new staff, mentoring, and reinforcing technical process discipline. Foster team culture and engagement by promoting collaboration, inclusion, ownership, and firm values.
• Uphold compliance, security, and leadership standards - adhere to firm policies and ethics, complete required/leadership training, maintain 24x7 on-call readiness, and model Global Talent Standards in judgment and accountability.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let's talk about you

Qualifications

• Expertise in Microsoft Intune.
• Experience in mobile device management and modern desktop management.
• Strong understanding of mobile device management and endpoint security.
• Bachelor's Degree in a relevant field.
• 5-9 years of experience in IT, with specialized knowledge in Microsoft Intune and Endpoint Configuration
• Manager environments.
• Industry certification in Microsoft Intune and Modern Desktop Management.
• Broad infrastructure experience beyond Intune, including Azure, MFA, and Identity Access Management.
• Experience managing Active Directory and Group Policy Objects (GPOs).

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.