American Red Cross

Manager, Immunohematology Reference Laboratory

American Red Cross$119K — $142K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Biological Science or related field with SBB (ASCP) certification or equivalent required.
  • At least 6 years of relevant experience, including 2 years in high-complexity immunohematology testing.
  • Minimum of 3 years management experience in an IRL or similar hospital setting.
  • Strong communication and interpersonal skills, focusing on customer satisfaction and teamwork.
  • Excellent presentation skills and effective listening abilities.
  • Ability to prioritize tasks and eliminate roadblocks to achieve goals.

Responsibilities

  • Manage all daily laboratory operations, including supervision of laboratory staff and budget oversight.
  • Ensure compliance with safety policies and standard operating procedures.
  • Oversee the participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
  • Serve as a resource for supervisors on complex technical issues and testing procedures.
  • Perform and interpret donor/patient testing and quality control while identifying and solving testing irregularities.
  • Establish long-range goals and ensure staffing needs for the laboratory are met.
  • Ensure regulatory compliance and maintain a quality-driven environment in the lab.

Benefits

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO starting at 15 days per year
  • 11 paid holidays including 6 core and 5 floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance Program
  • Disability and Insurance (Short and Long Term)
  • Service awards and recognition
Full Job Description
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Job Description:

Manage and control all daily laboratory operations, including all laboratory staff, budget, environment, and work processes. Assure compliance with safety policies and procedures in the work area. Demonstrate excellent customer service, interpersonal skills, and positive professional image. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements. Provide support, development and/or leadership guidance to all volunteers.

Key Responsibilities:
  • Responsible for the management of laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.
  • Ensures the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
  • Serve as a resource for supervisors for complex technical issues.
  • May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.
  • May oversee planning process and ensure that long range goals are established for laboratory supervisory staff; ensure staffing needs are met
  • Ensure all regulatory compliance in area or responsibility, as well as initiate actions to foster a quality driven environment, while ensuring compliance with state and federal regulations.
  • Ensure laboratory training is completed in compliance with established guidelines; may write, organize and maintain departmental procedure manual.
  • Perform other related duties as necessary.
  • Standard Schedule: Day shift


The compensation range for this position is: $119K-$142K/year.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This job will be posted for a minimum of five day and extended if the applicant pool needs to be expanded.

This role may be eligible for relocation assistance

WHAT YOU NEED TO SUCCEED:
  • Bachelor's degree in a Biological Science or related field and SBB (ASCP) certification or equivalent required.
  • Minimum 6 years of directly related experience including 2 years laboratory experience in high complex immunohematology testing or equivalent combination of education and related experience required.
  • 3 years of management in an IRL or equivalent hospital setting.
  • Skills & Abilities: Effective communication and interpersonal skills required. Customer Focus, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships.
  • Effective presentation Skills with a variety of internal/external individuals and groups.
  • Possesses active and attentive listening considering all opinions. Ability to effectively set priorities and apply sound judgement to eliminates roadblocks accomplishing goals. Ability to work on a team.


WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
  • Master's degree is a plus


BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work.

Our comprehensive package includes:
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition


Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!

About American Red Cross

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education inside the United States. It is the designated US affiliate of the International Federation of Red Cross and Red Crescent Societies. The organization was founded in 1881 and is headquartered in Washington, D.C.
Learn more about American Red Cross
Size
20,000 employees
Industry
Founded
1881

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