Harness

Manager, Deal Operations

Harness • $140K — $160K *
New York, NY 10025In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, or related field; MBA is a plus.
  • 6+ years of experience in deal desk, pricing strategy, or sales operations, preferably in software/technology.
  • Strong analytical and problem-solving skills for working with complex data.
  • Excellent communication and negotiation skills.
  • Proficiency in Salesforce, CPQ systems, and financial modeling tools.
  • Experience with consumption pricing is a plus.
  • Strong knowledge of contract terms, legal implications, and risk assessment.

Responsibilities

  • Collaborate with sales teams to develop effective deal strategies aligned with company goals.
  • Analyze deal structures and pricing to maximize revenue considering market conditions.
  • Work closely with Sales, Finance, and Legal to review and streamline deal processes.
  • Develop and maintain metrics to track deal performance and provide insights to leadership.
  • Continuously improve deal desk processes, tools, and workflows for efficiency and effectiveness.
  • Provide training and guidance to sales teams on deal desk processes and contract negotiations.

Benefits

  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team-building events
  • Monthly internet reimbursement
Full Job Description
Position Summary

The Manager, Deal Operations and Strategy at Harness plays a critical role in driving our sales success by ensuring efficient and strategic deal execution.This role is responsible for the quoting and deal operations processes, collaborating with cross-functional teams especially Harness Sales Team and RevOps team, by providing valuable insights to optimize deal structures and contract negotiations. This is a key role to help drive deal process improvements to maximize revenue while maintaining alignment with company objectives.
About the role

  • Deal Strategy and Structuring: Collaborate with sales teams to develop effective deal strategies, ensuring alignment with overall company goals and customer needs. Analyze deal structures and pricing to maximize revenue while considering competitive dynamics and market conditions.
  • Cross-functional Collaboration: Work closely with Sales, Finance, Legal, and other teams to review, approve, and streamline deal processes. Ensure compliance with company policies and legal requirements.
  • Deal Metrics and Reporting: Develop and maintain deal desk metrics to track deal performance, identify trends, and provide actionable insights to sales leadership. Use data-driven analysis to guide decision-making.
  • Process Optimization: Continuously improve deal desk processes, tools, and workflows to enhance efficiency and effectiveness. Implement best practices and ensure consistent deal execution.
  • Training and Enablement: Provide training and guidance to sales teams on deal desk processes, pricing strategies, and contract negotiations. Ensure that sales teams are equipped with the necessary knowledge to navigate complex deals

About you

  • Bachelor's degree in Business, Finance, or related field; MBA though not required, is a plus.
  • 6+ years of experience in deal desk, pricing strategy, sales operations, or related roles, with a strong preference for those who have worked in the software/technology industry.
  • Strong analytical and problem-solving skills, with the ability to work with complex data and make informed decisions.
  • Excellent communication and negotiation skills.
  • Proficiency in Salesforce and CPQ systems, as well as financial modeling tools.
  • Experience with consumption pricing is a plus.
  • Strong knowledge of contract terms, legal implications, and risk assessment.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities


Work Location
  • Remote within Eastern or Central Timezones (US only) or Hybrid from NYC or Boston.
What you will have at Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement


Pay transparency

$140,000-$160,000 USD

Harness in the news:
  • Accelerating Our Mission to Bring AI to Everything After Code
  • Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
  • How Harness runs 16 "startups within a startup" at scale | Jyoti Bansal
  • Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
  • Harness has been named to the Inc. Power Partner list for software delivery success

About Harness

Harness is a continuous delivery platform that helps businesses automate their software delivery processes. The platform offers a range of tools and services to help developers build, test, and deploy software more quickly and efficiently. Harness uses AI and machine learning to optimize the software delivery process, and provides analytics and insights to help teams identify and resolve issues more quickly. The company was founded in 2016 and is headquartered in Santa Clara, California.
Learn more about Harness
Size
500 employees
Industry
Enterprise Technology
Founded
2015
* Ladders Estimates

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