We're looking for a Creative Project Manager to lead WCLC's Studio function, our internal creative services, production, and delivery team. This role is responsible for overseeing the intake, prioritization, resourcing, and delivery of creative work that supports marketing campaigns, communications initiatives, provincial partner needs, and organizational priorities.
Working closely with internal stakeholders, agency partners, and a small in-house creative team, you'll ensure work is delivered efficiently, on time, and to a high standard while continuously improving the processes, systems, and partnerships that enable great creative outcomes.
What You'll DoStudio Operations & Delivery
- Lead the intake, prioritization, planning, resourcing, and delivery of creative services across Marketing & Communications.
- Manage workflow, capacity, budgets, schedules, and resources to ensure work is delivered efficiently and to a high standard.
- Establish and continuously improve processes, service standards, and operating practices that support effective creative delivery.
Team Leadership
- Lead, coach, and develop a small in-house creative team.
- Set priorities, manage workload, and foster a collaborative, accountable, and service-oriented culture.
- Champion continuous improvement and operational excellence.
Stakeholder Partnership
- Partner with Marketing, Communications, executives, provincial partners, and business stakeholders to understand priorities and align resources.
- Provide guidance on scope, timelines, production requirements, and delivery expectations.
- Build trusted relationships that ensure creative services are responsive, effective, and aligned with business objectives.
Agency & Vendor Management
- Manage relationships with agencies, freelancers, production partners, and other external vendors.
- Coordinate briefs, timelines, approvals, and production requirements.
- Balance internal and external resources to meet business needs while maintaining quality and creative integrity.
What You'll Bring- 8-10 years' experience managing creative projects in an agency, production, marketing, communications, or in-house creative environment.
- Proven ability to juggle multiple projects, deadlines, and stakeholder needs in a fast-paced setting.
- Strong project management, organizational, and workflow coordination skills.
- Excellent communication skills, with the ability to build relationships and influence across all levels of an organization.
- Experience managing external agencies, freelancers, or vendors.
- A proactive approach to problem-solving and a knack for finding practical solutions.
- Confidence leading meetings, managing expectations, and keeping projects on track.
- Experience leading or mentoring team members is considered an asset.
- Proficiency with Microsoft 365 and project management or collaboration tools.
Who You Are- You're highly organized and thrive on bringing structure to complex projects.
- You can see both the big picture and the details that make successful execution possible.
- You build trust quickly and communicate clearly with a wide range of stakeholders.
- You take ownership, follow through on commitments, and don't let things fall through the cracks.
- You enjoy helping creative teams do their best work and take pride in delivering exceptional results.
