Full Job Description
Title and Summary
Manager, Analytics & Metrics
Overview
At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Analytics Consultant role is part of our Consulting Team within the Global People Insights Team, requiring collaboration across multiple Regions & time zones.
The ideal candidate will have experience of providing actionable insights, compelling narratives and have experience of partnership within the HR functional domain within a global or matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives.
Role
oAnalysis and Insights: Conduct data analysis to identify trends, patterns, and insights across the employee lifecycle and key HR areas, including employee listening, talent and performance, learning and development, and workforce dynamics.
oCommercial Mindset: Operates with a strong business impact mindset, demonstrating commercial acumen and the ability to translate data driven insights into strategic decisions that drive measurable value and improve organisational performance.
oStorytelling: Develops and delivers compelling, data driven narratives tailored to senior audiences (e.g., C Suite and HR Leadership), enabling informed decision making.
oStakeholder Engagement: Proactively partners with HR Business Partners, CoE teams, and Finance to provide thought leadership on analytics initiatives, while maintaining clear communication on progress, scope, and timelines.
oCross Functional Collaboration: Builds strong relationships across HR, Finance, and Strategy teams, working across the organisation to execute against the people analytics roadmap.
oContinuous Improvement Mindset: Stays current on industry trends and emerging themes in people analytics, identifying opportunities to introduce external perspectives, enhance analytical products, and maximise impact.
oData Integrity & Governance: Exercises exceptional judgment when handling highly sensitive people data, partnering closely with Data Privacy and Governance teams to ensure appropriate approvals and compliance.
oAd hoc Data Requests: While prioritising strategic initiatives, the role is also required to support multiple ad hoc data requests, balancing responsiveness with workload prioritisation and impact.
All About You
Essential
oOutcome driven; with experience providing innovative analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
oCurious and inquisitive mindset; proactively seeks out the underlying story within data
oUnderstanding of the HR functional domain; either through hands on experience or external research
oExperience of relationship building and managing a group of either internal or external clients
oProven practical experience in developing insights and narratives for an Executive level audience
oFlexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities
oComfortable with ambiguity and operating in a highly dynamic environment
oEnd-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
oAbility to collaborate with peers and cross functional teams, working across multiple time zones
oOpenness to feedback and strong self-awareness
oAbility to work within the confines of data governance and privacy standards
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay Ranges
Toronto, Canada: $109,000 - $158,000 CAD
