Intuit Inc

Manager 3, Forward Deployed Engineering Team (AI)

Intuit Inc • $244K — $330K *
Mountain View, CA 94040In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in Forward Deployed Engineering or similar embedded role.
  • 2+ years of managerial experience, ideally in customer-facing roles.
  • Proven ability to lead change and foster innovative engineering teams.
  • Expertise in REST APIs, GraphQL, SQL, and enterprise integrations.
  • Experience with Agentic AI technologies like LangChain and LLMs.
  • Strong technical fluency to effectively collaborate with cross-functional teams.
  • Track record of managing multiple high-pressure technical deployments.

Responsibilities

  • Lead hiring, coaching, and performance management of Forward Deployed Engineers.
  • Own the technical direction and outcomes for all engagements in your pod.
  • Decide on staffing allocations and manage deployment capacities.
  • Drive the prioritization of engagements to align with real capabilities.
  • Serve as the escalation point for delivery and technical issues.
  • Engage with senior finance leaders during key customer interactions.
  • Establish implementation guides and reusable frameworks for faster deployments.

Benefits

  • Formal career growth and internal development opportunities.
  • Comprehensive health and wellness benefits packages.
  • Flexible work arrangements to support work-life balance.
  • Access to a competitive performance-based rewards system.
  • Participation in cash bonus and equity reward programs.
Full Job Description
Forward Deployed Engineers (FDEs) are how Intuit Enterprise Suite turns "AI pilot" into "AI in the general ledger" embedded with our largest mid-market and enterprise finance customers, shipping production automation instead of demos. As the Manager 3 (M3) leading a Forward Deployed Engineering pod, you own the outcomes of that team: the technical direction of its engagements, the quality of what it ships, the health of its customer relationships, and the growth of the engineers on it.

This is a player-coach leadership role. You'll still be technical enough to unblock your team on a production incident or a stalled integration, but your primary job is building a pod that can carry multiple concurrent, high-stakes deployments without you being the bottleneck and being the executive-level technical face of your accounts when the moment calls for it.

Responsibilities

Lead the pod
  • Hire, coach, and manage a team of Forward Deployed Engineers; set the technical bar for the group and own their career growth and performance.
  • Own technical direction, customer delivery outcomes, engineering quality, and prioritization across every active engagement in your pod.
  • Decide how incoming requests get staffed including whether a given ask belongs in Sales, Platform, or FDE and balance pod capacity against the deployment pipeline.
  • Run (or drive) the pod's prioritization and requirements review cadence so concurrent engagements are sequenced against real capacity, not wishful thinking.

Own delivery and customer relationships
  • Serve as the executive-level escalation point for your pod's deployments, architecture, integration, and data-flow issues that need a manager's judgment or authority to unblock.
  • Engage directly with CFOs, Controllers, and IT leaders on your team's most strategic accounts, particularly pre-sale proof-of-value, technical evaluations, and renewal/expansion conversations.
  • Own SLA accountability for your pod's response and resolution commitments; make sure issues are documented and escalated to Core Engineering with complete context.
  • Guide your engineers on turning agentic AI capabilities into customer-specific production deployments that automate accounting processes and strengthen internal controls.

Partner across the business
  • Represent FDE with Sales, Account Management, and Customer Success leadership on deal risk, renewal health, and expansion pipeline for your pod's accounts. You don't carry a number, but you're accountable for de-risking it.
  • Partner with Core Engineering and Product leadership so field learnings sharpen the roadmap FDE work should never duplicate or bypass the core platform.
  • Report pod health, SLA performance, and delivery risk to engineering and go-to-market leadership.

Build the practice
  • Build and maintain the implementation playbook guides, expansion frameworks, and reusable assets so every deployment is faster than the last.
  • Set the hiring bar and run the interview loop for the FDE ladder in your org: technical craft, real customer exposure, and a track record of shipping under ambiguity.


Qualifications
  • 8+ years in Forward Deployed Engineering, Solutions Engineering, Sales Engineering, technical consulting, or a comparable customer-embedded engineering role.
  • 2+ years directly managing engineers, ideally in a customer-facing, field, or forward-deployed capacity.
  • Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective FDE teams.
  • Deep experience with REST APIs, GraphQL, webhooks, SQL, and enterprise integrations.
  • Deep experience with Agentic AI: LangChain, LangGraph, MCP servers, multi-agent, RAG, vector stores, hybrid retrieval
  • Experience with LLMs & tooling: OpenAI, Gemini, Anthropic; GitHub Copilot, Gemini Code Assist; prompt engineering
  • Strong technical fluency and the ability to collaborate deeply with Product Managers and Engineers as a peer, not a hand-off.
  • A track record leading multiple concurrent technical deployments under real delivery and revenue pressure.
  • Comfort being the executive-level technical face of a program presenting to CFOs and Controllers, running exec escalations, and defending prioritization calls with GTM leadership.
  • Demonstrated ability to turn ambiguity into a staffed, sequenced execution plan across a team, not just for yourself.
  • Strong commercial awareness and stakeholder management across Sales, Product, and Core Engineering.
  • Background in high-growth SaaS environments.


Preferred
  • Experience managing a field or forward-deployed engineering team specifically, rather than a traditional product engineering team.
  • Domain experience in accounting/ERP, fintech, or one of Intuit Enterprise Suite's priority verticals: construction, nonprofit, manufacturing, wealth management, health care, franchise, or field services.
  • Hands-on experience with agentic AI workflows building, configuring, or deploying AI agents in production.
  • Experience building an interview loop, leveling rubric, or playbook for a technical field-engineering discipline.


  • Background in high-growth SaaS, applied AI, or fintech/ERP/accounting-adjacent domains.
  • Domain experience in one of our priority verticals construction (job costing, WIP, retainage), nonprofit (fund accounting, grant and donor compliance), manufacturing (inventory, cost accounting, production workflows), wealth management (client billing, compliance/regulatory reporting, investment accounting), health care (revenue cycle, compliance-heavy financial operations), franchise (zee governance, zor performance), or field services (job/work-order costing, scheduling-linked billing). You don't need more than one, but depth in any single vertical materially shortens ramp-up on real customer engagements.
  • Prior experience embedded at a customer site for a multi-month deployment (implementation consulting, forward-deployed, or field engineering background).


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $244,000 - $330,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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