Management and Program Analyst (Workforce Planning)

Summary

This position is located in the Small Business Administration, Executive Support Division in Washington, D.C. The incumbent will perform workforce analysis to identify trends, project staffing needs, identify skill gaps, and recommend improvements that right size the workforce, forecast resource requirements, and optimize organizational structure in meeting mission requirements.

Duties

Help

As a/an Management and Program Analyst (Workforce Planning) at theGS- 0343-14, some of your typical work assignments may include:

• Serves as a senior workforce planning advisor, providing strategic recommendations on workforce requirements, staffing strategies, organizational effectiveness, and workforce readiness.
• Conducts comprehensive workforce analyses to identify staffing trends, skill gaps, workforce utilization, resource requirements, and emerging workforce risks.
• Develops workforce forecasting models, staffing strategies, performance measures, and resource allocation recommendations to support current and future mission requirements.
• Evaluates workforce processes and operational workflows to identify bottlenecks, improve efficiency, optimize resource utilization, and strengthen organizational readiness.
• Analyzes complex workforce and operational data and develops executive briefings, dashboards, reports, and recommendations to support leadership decision-making.

Requirements

Help

Conditions of employment

• You must be a U.S. Citizen.
• You must successfully complete a background investigation.
• You may be required to serve a one year supervisory probationary period.
• You must be able to obtain and maintain a Government travel credit card.
• If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
• Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
• A credit check is required.

Qualifications

GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector:

• Experience in leading strategic workforce planning including; staffing strategies, hiring authorities, regulations, workforce flexibilities, organizational effectiveness, and workforce management practices; and
• Independently plan, develop and carry out workforce planning studies, manpower analyses, organizational assessments, workforce readiness reviews, and workforce management initiatives; and
• Designing, implementing, or maintaining analytical models, performance frameworks, methodologies, or standards used to support executive decision-making, organizational planning, or risk-based program management; and
• Analyze and evaluate workforce management processes and develop procedures to systematize workforce operations and strengthen workforce accountability

If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

GS-0343 Management and Program Analyst (Workforce Planning)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.

All qualification requirements must be met by 11:59 pm (Eastern Time) on 10/30/2026.

Education

There is no education substitution at this grade level.

Additional information

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments

Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.

Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).

Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).

You are eligible for CTAP/ICTAP if:

1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).

2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce.

3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced.

4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).

This is a non-barganining unit position.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.