Maintenance and Damage Leader, Autonomous Vehicles

Zipcar

$90K — $110K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required; 2-4 year college degree preferred.
  • Minimum 5 years' experience in supply chain, logistics, fleet management, or related service industries.
  • Exceptional teamwork and collaboration abilities in matrixed environments.
  • Strong organization, prioritization, and self-starter capabilities in fast-paced settings.
  • Demonstrated financial acumen and forecasting proficiency.
  • Solid understanding of electric vehicles and safety awareness.
  • Familiarity with depot operations and parts management.

Responsibilities

  • Own the P&L for the fleet maintenance function in the market.
  • Develop and communicate operating plans to maximize fleet uptime.
  • Manage team performance against key maintenance and repair KPIs.
  • Forecast and budget key financial drivers for the fleet.
  • Conduct detailed data analysis for continuous process improvements.
  • Coordinate automotive damage appraisals and repair activities.
  • Manage vendor relationships and ensure compliance with service standards.

Benefits

  • Access to Medical, Dental, Vision, Life and Disability insurance.
  • Eligible for various voluntary benefits including auto and home insurance.
  • Tax-free benefits for public transportation or parking expenses.
  • 401(k) Retirement Plan with company matching contributions.
  • Comprehensive training for business and professional skill enhancement.
  • Employee discounts on Avis/Budget car purchases.
  • Access to an Employee Assistance Program for various support services.
Full Job Description
As the Maintenance and Damage Leader, Autonomous Vehicles, you will lead a team responsible for the overall performance of the Fleet Maintenance function, including vehicle maintenance, repair, and in-fleeting/de-fleeting of autonomous ride-hail vehicles. Your work will focus on maximizing fleet utilization and profitability while ensuring ride-hail customers in the Dallas market have access to clean, well-maintained autonomous vehicles when needed.

What You'll Do:
  • Own the P&L for the fleet maintenance function for the Market
  • Develop, implement and communicate standard operating plans to maximize fleet uptime to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of autonomous ride-hail vehicles, which may include activities relating to in-fleeting/de-fleeting of autonomous vehicles into the fleet, to meet regulatory, safety and performance standards
  • Manage performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for maintenance and repair, including, but not limited to, fleet uptime, technician productivity, response time, out of service time, and vendor cycle time
  • Forecast, budget and manage key financial drivers including, but not limited to, S&W per day, warranty recovery and cost per repair.
  • Perform detailed quantitative and qualitative data analysis to generate strategic and tactical decisions to implement continuous process improvements to maximize fleet and reduce off-grid time
  • Responsible for the coordination of automotive damage appraisals/repairs and all activities related to repairs, inspections, and maintenance including documentation and the ordering of parts, tools, and supplies
  • Partner with the respective Depot Operations Leader and Managers, and/or the partner's product, engineering, IT, and other departments to prioritize the workload to accomplish the needs of the business
  • Partner with ABG supply chain, IT, facilities, procurement and other departments to leverage scale and expertise
  • Initiate, oversee, manage and maintain vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed
  • Manage all areas of the employee lifecycle including hiring, onboarding, training, recognition, motivation, development and performance management to enable a high-performance culture
  • Manage all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate
  • Provide a safe work environment by ensuring all safety policies and practices are followed and maintained, partnering with Safety where appropriate


Perks You'll Get:
  • Competitive salary, eligible for short-term incentive plans
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • 401(k) Retirement Plan with company matched contributions
  • Full training to learn the business and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
  • Community involvement opportunities


What We're Looking For:
  • High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)
  • Minimum 5 years' experience in related field (supply chain operations, logistics, fleet management, rental car, ride hail, mobility services or related service industries) of progressive operations and logistics management, including managing a team of people
  • Demonstrated exceptional teamwork and collaboration skills with a successful track record working in highly matrixed environments
  • Excellent organization and prioritization skills, self-starter, able to work in a fast-paced environment with minimal supervision
  • Strong financial acumen and forecasting skills
  • Solid understanding of electric vehicles (EVs) and electric safety awareness
  • Familiarity with depot operations, vehicle readiness, and parts management
  • Strong written and oral communication skills
  • Proficient in data analytics and problem-solving skills
  • Excellent employee leadership, talent management and delegation skills
  • Proficient knowledge of Microsoft Office suite of products, including Excel
  • Valid driver's license, authorized to work in the United States and successful completion of pre-employment qualification checks
  • Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
  • Willingness to travel
  • This is an on-site, in-person role.


The annual starting salary for this position is between $90,000 - 110,000 annually.
Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Dallas

Texas

United States of America

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