Position OverviewThe Key Account Manager leads ZURU's high-growth partnership with Target, owning strategy and execution across Pet, Household, Confectionary, and emerging categories with full P&L responsibility. The role translates insight into action - shaping assortments, leading negotiations, and scaling winning brands. Past holders of this role have led the launch and early growth of brands like BONKERS and Gumi Yum. This role will manage a balance of inherited growing, existing brands, but with a robust pipe of new brands coming across these spaces. As the primary commercial partner to the Target buying team, the KAM operates with an owner's mindset, where initiative, accountability, and impact matter.
Position ImpactIn the short term, the KAM drives immediate growth by executing on existing momentum, brand launches, and growth plans - through strong execution of retail strategies, merchant relationships, and promotional planning that expands space both in and out of aisle. In the longer term, by building a data-driven partnership with retail partners, the KAM positions ZURU as a category leader, driving sustainable growth and brand equity through strategic planning, NPD-guided innovation, and staying ahead of retail trends.
Roles & Responsibilities- Financial ownership - Drive and exceed all key sales targets and performance metrics for Target and Ulta across Beauty & Personal Care.
- Strategic relationship management - Maintain close collaboration and overcommunication with retailer partners, co-developing category strategies that drive mutual growth.
- Category leadership - Serve as a trusted category expert, providing data-driven insights to retailer partners to shape category direction and position ZURU as a key growth driver.
- Cross-functional leadership - Champion business and category needs across internal teams, including NPD, Supply Chain, and Marketing, ensuring alignment and execution excellence.
- Supply & demand optimisation - Partner with Demand Planning to exceed customer service level expectations while streamlining supply chain operations for maximum efficiency and in-stock availability.
Skills & Experience- Strong knowledge of syndicated retail data - Nielsen NIQ, Numerator, Target POL.
- Direct experience managing Target relationships in an account manager or category management role (other major retail account experience considered, Target preferred).
- Full P&L ownership and commercial negotiation experience with national retail accounts.
- Track record of growing account scope, revenue, or responsibility in a previous role.
- 4-year college degree preferred, or equivalent account/category management experience.
