Austin Industries

IT Desktop Application Analyst (Dallas, TX) - Austin Industries

Austin Industries • $70K — $95K *
Dallas, TX 75217In-Person
Information Technology
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field preferred
  • 3-5 years of relevant experience
  • Familiarity with Cloud enterprise file storage and Microsoft Intune
  • Experience using ticketing systems and advising on application solutions
  • Strong communication skills and ability to work in a fast-paced environment

Responsibilities

  • Manage and govern the cloud-based file storage environment and permissions
  • Support file recovery, archive access, and troubleshooting
  • Administer and support platforms like Amazon Business and DocuSign
  • Facilitate user access management and configuration for enterprise applications
  • Assist with installation and configuration of asphalt plant systems
  • Oversee enterprise application updates and device management
  • Deliver advanced technical support and escalate issues as necessary

Benefits

  • Medical, dental, life and disability insurance
  • Matching 401K plan
  • 100% Employee-Owned Company (ESOP)
Full Job Description
IT Desktop Application Analyst at our corporate headquarters in Dallas, Texas. The IT Applications Analyst will be responsible for managing Austin's Cloud enterprise file system and all applications for devices in Austin's portfolio. This role will help facilitate any enterprise application needs of Austin.

Responsibilities

Enterprise File Storage Administration (Egnyte):

    • Manage and govern the organization's cloud-based file storage environment, including user access, permissions, and folder structures.
    • Provide support for file recovery, archive access, and troubleshooting, while ensuring adherence to best practices and compliance requirements.


Enterprise Systems & Application Support:

    • Administer and support platforms such as Amazon Business, DocuSign, Pype Autospec, P6 (via Citrix), OneStream, and internal build systems.
    • Responsibilities include user access management, configuration, troubleshooting, and coordination with system owners and vendors.


Operational Systems Support (APEX & Plant Technologies):

    • Support asphalt plant systems by managing user access, resolving system and data issues, and assisting with the installation, configuration, and testing of plant hardware and software.
    • Collaborate with internal teams and external vendors to ensure system reliability.


Application & Device Management:

    • Oversee enterprise application deployment, configuration, and updates using Microsoft Intune and related MDM solutions.
    • Manage mobile devices and provisioning processes, including Autopilot configuration and lifecycle management.


Access & Identity Management:

    • Administer Active Directory access and support onboarding, offboarding, and role-based access changes for employees, contractors, and partners.
    • Provide backup support for user lifecycle processes as needed.


Technical Support & Escalations:

    • Deliver advanced troubleshooting and escalation support for enterprise systems, ensuring timely resolution of technical issues.
    • Provide guidance on hardware, software, and device configurations across the organization.


  • Additional duties as assigned


Qualifications:

  • A bachelor's degree in area of specialty is highly preferred
  • 3-5 years of experience in the field or in a related area
  • Experience with Cloud enterprise file storage, Intune, Defender 365, Ticketing Systems, Construction Field Technologies, Vendor Management, Advising business partners with relevant application solutions.
  • Excellent communication (written and verbal), analytical, customer services, and interpersonal skills
  • Ability to work in a fast-paced, deadline driven environment


Requirements:

  • High School Diploma/GED or higher
  • 3+ years of experience in management enterprise applications and technical support
  • Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.


Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.

About Austin Industries

Austin Industries is a construction company headquartered in Dallas, Texas. The company provides a wide range of construction services, including general contracting, design-build, construction management, and preconstruction services. Austin Industries was founded in 1918 and has since grown to become one of the largest construction companies in the United States. The company has completed projects in a variety of industries, including aviation, commercial, education, healthcare, hospitality, industrial, and transportation. Austin Industries has over 6,000 employees and operates in Texas, California, and Georgia.
Learn more about Austin Industries
Size
7,000 employees
Industry
Real Estate & Construction
* Ladders Estimates

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